Customer Assistant

Role overview

This position is a good fit whether you are entering the workforce for the first time and want practical experience, or already have retail experience and are looking for a fresh challenge. It offers a chance to begin a new career path with Boots Ireland.

About the role

You will be based in store in County Meath and will report to the Assistant Store Manager or Store Manager. The role may involve serving at tills, supporting customers with advice, or helping in the stockroom and back shop.

• Support customers in a friendly, reassuring way by listening carefully, answering questions, sharing product guidance, suggesting suitable items, and offering small but helpful touches that improve their visit.
• Learn the store’s promotions, offers, and schemes so you can explain them clearly and help customers make the most of them.
• Keep the store operating efficiently by making sure the right products are available on the sales floor, handling till transactions well, and assisting with stockroom work.
• Work closely with colleagues to deliver a positive shopping experience and keep the store tidy, well presented, and something the team can be proud of.

What the role requires

Full training will be provided. Boots is looking for people who can work well in a busy and changing environment, keep a good pace, communicate clearly, listen attentively, and contribute positively to a team. Attention to small details is important, especially in customer interactions. A strong desire to represent the Boots brand and help customers choose the right products is also valued.

Desirable experience

Previous experience in customer care or strong customer service skills would be an advantage, although it is not essential.

Benefits

• Membership in the PRSA pension scheme
• Partial paid maternity leave
• Discretionary yearly bonus
• Staff discount benefits
• Flexible benefits plan

Additional information

Some benefits are available only for eligible roles and exclusions may apply. The company notes that any salary figures shown on third-party websites are not supplied or approved by Boots and may not be accurate.

Why Boots

Boots promotes an inclusive workplace where people are respected, supported, and encouraged to reach their full potential. The company is committed to equal opportunities and values diversity across its teams.

What happens next

If your application progresses, you should expect an in-store interview within the next 14 days. If a role is advertised as full-time, part-time and job-share arrangements may still be discussed during the application process. Reasonable adjustments can be provided to support candidates during the application and interview stages.