Human Resources Manager

About The Lake Hotel Killarney

The Lake Hotel Killarney is a distinguished four-star hotel, family-operated with 131 bedrooms, situated on the banks of Lough Lein inside Killarney National Park. Established in 1820, the hotel boasts a notable heritage and has been part of the Huggard family lineage since the early twentieth century, celebrating a century in Irish hospitality in 2013. Team members are part of a longstanding legacy focused on warm hospitality and delivering exceptional service in a stunning natural environment.

Role Overview

The Human Resources Manager position is a full-time, on-premise role located at The Lake Hotel in Killarney. This individual will be responsible for overseeing the full spectrum of human resource functions. Key duties include recruitment and onboarding processes, managing employee relations, administering performance management systems, facilitating training and development, and upholding HR compliance standards.

The manager will develop and maintain HR policies and procedures, keep meticulous employee records, and support department heads with strategic workforce planning. Daily tasks also include addressing employee inquiries, supporting resolution of workplace conflicts, coordinating payroll and benefits alongside other stakeholders, and ensuring strict adherence to employment laws and hotel policies.

Responsibilities

• Manage recruitment processes and facilitate smooth onboarding of new hires.
• Handle employee relations issues and provide effective conflict resolution support.
• Implement performance management initiatives and support training and development activities.
• Maintain comprehensive and accurate employee documentation and HR records.
• Assist department managers with workforce and succession planning.
• Coordinate with payroll and benefits providers for timely and accurate compensation delivery.
• Ensure compliance with employment legislation and the hotel’s standards and policies.
• Promote employee engagement and foster a positive and inclusive workplace culture.
• Drive continuous improvements in HR practices and processes throughout the hotel.

Qualifications and Skills

• Experience managing HR functions including recruitment, onboarding, and employee relations preferably in hospitality or related service sectors.
• Proficient in performance management and providing training and coaching support.
• Strong working knowledge of HR policies, procedures, and employment law to ensure compliance and proper documentation.
• Excellent communication, interpersonal skills, and the ability to resolve conflicts with diplomacy and empathy.
• Highly organized with strong problem-solving skills and ability to manage multiple priorities effectively.
• Experience with HR Information Systems and standard office tools such as Microsoft Office; comfortable analyzing HR data and metrics.
• Relevant academic qualifications in Human Resources, Business, or related field; HR professional certifications are a plus.
• Previous experience in supervisory or management positions with a commitment to fostering a respectful, equitable, and inclusive workplace.

Application Process

Interested candidates should submit their applications by email to the hotel’s recruitment team.