Operations Manager

Role Overview

Working under the guidance of the Site Manager, the Operations Manager will provide crucial support in overseeing daily site functions focused on processing plastics, cans, and glass. Collaborating closely with teams in Safety, Engineering, Logistics, and Quality, the role involves managing operational performance, ensuring compliance, and fostering staff development within a continuous 24-hour operation.

Key Responsibilities

• Enhancing safety culture by minimizing incidents and accidents, monitoring compliance, and setting realistic targets for ongoing improvement to maintain staff safety.
• Supervising site operations to guarantee safe facility management in alignment with business demands and site permits, including acting as deputy for the Site Manager when necessary.
• Contributing effectively to the achievement of annual Profit and Loss budgets.
• Tracking operational performance metrics such as downtime, yields, and safety against goals, promptly addressing any shortcomings, and identifying opportunities to exceed budget expectations.
• Responding immediately to any safety violations, liaising with the Safety and Compliance Manager to track risks, analyze trends, and highlight areas for improvement.
• Devoting significant time to production site management, providing practical operational support and guidance, including compiling production reports.
• Managing moderately to highly complex production-related tasks and preparing detailed reports to assist senior management in recognizing trends, deficiencies, and strategies for improvement.

Essential Qualifications and Experience

• Demonstrated experience leading operations under high-pressure, fast-paced conditions.
• Proven leadership abilities managing and nurturing multidisciplinary teams.
• Comprehensive knowledge of health and safety legislation, environmental compliance, and ISO standards.
• Experience overseeing budgets, cost control, and analyzing financial performance data.
• Strong familiarity with engineering, operational, and logistics processes combined with a practical approach to resolving problems.
• Relevant certifications such as IOSH (minimum requirement); possession of COTC Level 4 and strong operational, technical, and interpersonal skills is an advantage.

Benefits

• Continuous career advancement opportunities through training and coaching programs.
• Competitive salary package.
• Generous pension plans.
• Discounts on retail and leisure activities.
• Holiday and travel discounts.
• Life insurance coverage.

Additional Information

The role is based on a Monday to Friday schedule, from 9:00 AM to 5:00 PM, at the Taunton site in England. Biffa emphasizes diversity and inclusion as core company values and is dedicated to creating an environment that reflects and serves its communities. The company is a leading UK waste management service provider, committed to turning waste into sustainable resources and improving lives through innovative waste handling solutions.