People Operations Manager

Overview

This opportunity is offered through a partner organization based in the United States. The role aims to enhance and manage the employee experience within a dynamic company. The People Operations Manager will be responsible for overseeing essential HR functions to provide consistent support throughout employees' tenure.

Key Responsibilities

• Administer comprehensive employee benefits including medical, dental, vision, retirement, disability, COBRA, and more.
• Serve as a reliable resource advising employees on benefits, life changes, leave policies, and workplace accommodations.
• Maintain effective partnerships with benefits vendors, brokers, carriers, and other external entities to ensure problem resolution and service excellence.
• Handle daily operation and upkeep of HR systems, employee records, workflow management, and documentation.
• Optimize and manage HR technology platforms, identifying opportunities for simplification and automation of processes.
• Ensure all employment documentation, compliance records, policies, and organizational controls meet regulatory and internal standards.
• Coordinate smooth onboarding and offboarding procedures for employees.
• Collaborate with leadership and legal teams to uphold consistent employment practices and compliance.
• Document and refine HR processes to support scalable growth.
• Handle confidential employee information with professionalism, discretion, and sound judgment.

Requirements

• Minimum of 5 years’ experience in people operations, human resources, benefits administration, or related operational roles.
• Proficient in managing employee benefits programs and providing employee support through benefits inquiries, life events, and leave management.
• Skilled in HR systems management, record accuracy, and operational workflow improvements.
• Experience managing external vendor and broker relationships.
• Comprehensive knowledge of employment laws, HR compliance, documentation requirements, accommodations, and leave processes.
• Ability to develop and enhance HR processes in a growing company environment.
• Excellent organizational skills with an emphasis on precision and detail.
• Strong communication skills to convey complex topics clearly and empathetically.
• Good problem-solving abilities combined with a proactive, service-oriented approach.
• Ability to maintain confidentiality and demonstrate sound judgment handling sensitive information.
• Sincere interest in fostering a positive and supportive workplace culture.

Benefits

• Competitive salary between $100,000 and $130,000 annually, plus variable compensation options.
• 100% employer-paid premiums for employee medical, dental, and vision insurance.
• Coverage of 50% of dependent health insurance premiums.
• Retirement savings plan with employer matching up to 5% of salary, subject to limits.
• Flexible vacation policy to promote work-life balance.
• Generous paid parental leave for all new parents.
• Supportive remote work framework.
• Opportunity to contribute to developing scalable people operations.
• Culture focused on transparency, inclusion, and employee experience.

Additional Information

The partner company uses advanced AI-driven candidate matching to review applications fairly and efficiently. The hiring decision and subsequent interview processes are handled directly by the employer. Applicants' data will be processed respectfully according to applicable privacy laws, with options to manage personal data rights. AI tools may assist in resume analysis but do not replace human judgment.