Team Lead - Inside Sales (B2B)

About Info Edge and 99acres.com

Info Edge is a parent company of notable brands such as naukri.com, 99acres.com, shiksha.com, and jeevansathi.com, focused on building innovative platforms that transform lives. 99acres.com is a leading platform catering to the rapidly expanding real estate market in India with over 9 million monthly visitors, more than 1 million residential and commercial property listings, and 150,000+ new projects.

Role Summary

The role involves leading an inside sales team dedicated to B2B sales, responsible for driving sales performance, mentoring team members, and ensuring targets are met.

Key Responsibilities

• Supervise, guide, and mentor a sales team of 8-10 callers to meet both individual and collective sales goals.
• Evaluate team performance through data analysis and regularly generate performance reports.
• Provide continuous feedback to improve product knowledge, sales tactics, and customer interaction abilities.
• Inspire and motivate team members to sustain enthusiasm and focus on achieving sales targets.
• Manage escalated customer issues and support team members in overcoming objections.
• Spot opportunities for process enhancement and implement best practices to boost productivity.

Qualifications and Skills Required

• A graduate with a minimum of 5 years’ experience in direct sales, including at least 2 years in a leadership role.
• A proven history of consistently meeting or exceeding sales objectives.
• Strong leadership qualities paired with effective people management abilities.
• Excellent interpersonal, communication, and negotiation skills.
• Capability to motivate and direct a sales team effectively.
• Analytical aptitude with ability to interpret sales data and extract actionable insights.