Admin / Reception Trainee

Role Overview

As an Admin / Reception Trainee at IKIGAI Motors AU located in Northcote, Victoria, you will be the first point of contact for customers and play a key role in ensuring smooth front office operations. This entry-level position requires no prior experience and involves managing communications, scheduling, and administrative tasks while maintaining a welcoming and professional atmosphere.

Key Responsibilities

• Respond to incoming calls and messages, directing enquiries appropriately.
• Assist with scheduling appointments and managing bookings.
• Keep administrative checklists current and maintain organized documentation.
• Deliver a polished and professional reception experience for visitors and customers.

Candidate Profile

• Exemplary communication skills and a strong orientation towards customer service.
• Excellent organizational abilities with a keen eye for detail.
• Dependable, punctual, and committed to workplace reliability.

Desirable Extras

• Previous experience in reception, retail, or hospitality sectors is beneficial.
• Basic familiarity with email communication and spreadsheet software.

Hiring Process

• Submit application including your CV and availability.
• Participate in a phone interview to discuss communication preferences and interest.
• Attend an on-site interview to meet the team and review the training plan.
• Once selected, finalize your schedule and complete onboarding procedures.