Customer Assistant

Overview

Joining our team as a Customer Assistant presents a valuable opportunity whether you're embarking on your initial job experience or you have prior retail background seeking a fresh challenge. This position marks the beginning of a promising career path with us.

Role Details

Based onsite and reporting to the Assistant or Store Manager, your responsibilities may include operating tills, assisting customers, or managing stock in the back shop. Key duties involve:

• Engaging customers warmly, understanding their needs by listening attentively, responding to inquiries, providing informed advice about our products, recommending additional items, or offering a shopping basket to enhance their experience.
• Learning about current promotions and schemes in-store, actively promoting them to customers to improve their shopping experience.
• Contributing to smooth store operations, which includes maintaining correct product displays on the floor, offering efficient service at the cash registers, and managing stockrooms.
• Collaborating with team members to ensure the store remains clean, tidy, and inviting for all shoppers.

Qualifications & Attributes

We provide comprehensive training and look for candidates who:

• Perform well in a dynamic, fast-paced environment.
• Communicate clearly and listen effectively.
• Enjoy teamwork and foster a cooperative team atmosphere.
• Appreciate that attention to detail significantly impacts customer interactions.
• Are motivated to represent the Boots brand proudly and assist customers in selecting the best products for their needs.

Previous customer service experience is advantageous but not required.

Benefits

• Access to pension plans (PRSA).
• Partial paid maternity leave.
• Opportunity for a discretionary yearly bonus.
• Substantial employee discounts.
• Flexible benefits program tailored to individual needs.

Additional benefits and flexible options are available subject to eligibility and role.

Company Culture

We nurture an inclusive environment promoting individuality and growth. As an equal opportunity employer, we value diversity and strive to create a supportive workplace where everyone can thrive.

Recruitment Process

Successful applicants will be invited to an in-store interview within two weeks of application. We accommodate requests for reasonable adjustments during the recruitment process to support candidates.