Customs Agent

Role Overview

The position involves managing customs clearance and shipment coordination while ensuring adherence to customs regulations and internal procedures. The role requires thorough verification, documentation, and liaising with various stakeholders to guarantee seamless import and export processes.

Key Responsibilities

• Ensure tariff classification accuracy in customs documentation.
• Maintain an up-to-date internal clearance log.
• Adhere strictly to customs and local laws throughout the clearance process.
• Coordinate with airlines, shipping lines, suppliers, and contractors to facilitate smooth shipment handling and compliance with customer and operational standards.
• Prepare and publish customs documentation on the web server.
• Initiate payment requests for duties and taxes through the finance department.
• Complete and submit shipment manifests.
• Track shipment statuses and update company systems such as Operations log and Cargo Wise following established business guidelines.
• Follow up with shipping companies regarding shipment arrival notifications.
• Process export documentation in compliance with regulations.
• Liaise with customs brokers to receive updated clearance information.
• Support physical shipment dispatch activities when required.
• Ensure delivery of shipments to customers as per standard practices and client requirements.
• Apply for necessary customs permits.
• Review and authenticate customer-submitted invoices.
• Assist in managing Delivery Orders within the Port Community System (PCS).
• Identify and report discrepancies or non-conformities to foster process improvements.
• Demonstrate proficiency in preparing customs declarations for both imports and exports.
• Verify tariff classifications in accordance with Jamaica Customs standards.
• Maintain a strong understanding of customs laws, processes, and regulations.
• Exhibit additional operational skills relevant to customs clearance functions.

Candidate Requirements

• A minimum qualification of a Bachelor’s degree.
• At least one year of experience in roles with similar customs-related responsibilities.
• Proficient with Microsoft Office applications.
• Basic familiarity with AFR (Automated Filing Rules) and OFR (Other Filing Requirements) operations including handling, documentation, and customs clearance.