Development Support Officer

About the Role

Byron Shire Council invites applications for the role of Development Support Officer within the Sustainable Development Team based in Mullumbimby, NSW. This permanent part-time position involves delivering exceptional customer service by providing expert guidance on development and construction approval processes including managing pre-lodgement enquiries and development application registrations through the NSW Planning Portal. The officer supports two planning teams administratively, overseeing development application registrations and development consents issuance, along with coordinating referrals and assisting other Council units on development matters.

Key Responsibilities

• Handle inquiries via counter, phone, and correspondence from developers, Council staff, and the public concerning planning and environmental policies, clarifying Council requirements.
• Coordinate and provide administrative support for pre-lodgement and Development Assistance Panel meetings, including preparing agendas, managing documentation, taking minutes, and communicating outcomes.
• Manage the development application processes through the NSW Planning Portal, including registering applications, issuing consents, and directing external referrals.

Candidate Profile

• Holds a Certificate IV in Local Government (Planning), Graduate Certificate in Development Assessment, or equivalent qualifications or experience in Development Support roles.
• Proficient in administrative tasks including typing, accurate data entry, records system management, and maintaining confidentiality.
• Experienced in preparing formal documentation and generating both standard and specialized correspondence.
• Excellent interpersonal skills with a strong customer service orientation, capable of working effectively within a multidisciplinary team.
• Well-developed organisational and time management abilities to handle multiple projects and meet deadlines consistently.

Employment Details and Benefits

• Permanent part-time position requiring 35 hours per week.
• Flexible working arrangements available.
• Remuneration aligned with the NSW Local Government (State) Award, ranging from $1237 to $1626 weekly, based on skills and experience.
• Join a council committed to sustainability and reducing carbon emissions.
• Additional benefits include annual salary reviews, superannuation, educational and training support, flexible working hours, salary packaging options, an Employee Assistance Program with four annual sessions, and access to a Fitness Passport.

Location and Contact

The primary work location is the Mullumbimby Office; however, the Council may require work at alternative sites for operational requirements. For enquiries, contact Greg Smith, Team Leader Planning Services - Residential and Subdivision Team at (02) 6626 7105.

Application Process and Inclusion

Applications must be submitted by 10 pm (NSW time) on Monday, 3rd August. The Council values diversity, inclusion, and equal opportunity, encouraging applicants of all backgrounds, abilities, and identities, including those with disabilities, to apply. Flexible work options such as part-time or job sharing are supported. Reasonable adjustments during recruitment and employment are available upon request.

Child Safety Commitment

The Council is dedicated to maintaining a child-safe environment, embedding Child Safe Standards throughout governance and culture to protect children from harm and abuse.

Pre-Employment Screening

• Reference checks will typically involve current or recent supervisors to assess work-related capabilities.
• Functional health assessments may be conducted to ensure candidates can meet physical demands safely; some roles may require drug and alcohol testing.
• Background verification including employment history, qualifications, and clearances, such as working with children checks, will be undertaken.