Document Control Supervisor

Role overview

The Document Control Supervisor works closely with the department supervisor and manufacturing teams to develop, maintain, and manage accurate work instructions and controlled records on time. This is a hands-on leadership role that supports day-to-day documentation activities while guiding the document control team and improving processes.

About the company

Vanguard EMS operates as a service-focused organization. Along with advanced technology, strong manufacturing capability, and modern information tools, the company emphasizes serving customers, suppliers, and the communities where it operates.

Key responsibilities

• Direct the document control team by setting direction, explaining policies and procedures, and supporting team plans.
• Coach and mentor team members so they build and maintain the required skills and performance standards.
• Drive needed changes in a constructive and practical way.
• Work across departments with subject matter experts from Manufacturing, Quality, Supply Chain, Program Management, and Facilities to verify document accuracy.
• Ensure quality management system documents meet internal policies and regulatory expectations.
• Prepare, format, edit, route, finalize, file, and maintain all controlled documents within the QMS.
• Create, update, and release manufacturing work instructions and print production labels to support the manufacturing schedule.
• Make sure periodic document reviews are completed within required timelines.
• Train and assist others with questions related to QMS change management and document control procedures.
• Work alongside the team as a working supervisor, including producing documentation or labels and stepping in for document control staff when workloads increase.
• Support Agile system configuration.
• Assist IT with software validation activities.
• Identify opportunities to improve documentation processes, templates, and tools so cycle time is reduced and errors are minimized.
• Carry out additional duties as assigned.

Supervisory duties

• Plan and track team work to ensure tasks are completed effectively and on time.
• Allocate resources to achieve timely results.
• Delegate responsibilities when appropriate.
• Serve as a technical resource for production teams on process operation, improvement, and troubleshooting.
• Create and revise job descriptions, requirements, and expectations for different teams.
• Interview and help select candidates.
• Manage schedules, time off, and payroll approvals.
• Handle performance management, including appraisals and disciplinary actions.

Skills and capabilities

• Advanced computer proficiency, including Microsoft Office, data entry, graphic tools, CAD, and photo editing software.
• Strong English reading, writing, and speaking skills.
• Solid general math ability.
• Self-driven with a practical, hands-on approach to work.
• Strong problem-solving, follow-up, and relationship-building ability.
• Negotiation skills and the ability to work collaboratively.
• High attention to detail, accuracy, and completeness when handling complex drawings, text, and data.
• Flexible, service-minded, and able to work well in matrixed teams.
• Excellent written and verbal communication skills.
• Ability to lead others and build team capability.
• Comfortable initiating improvements and driving them forward.
• Professional communication in person, by phone, email, online, and in writing.
• Ability to manage multiple urgent priorities and keep work organized.
• Able to work with limited supervision and use time productively.

Education and experience

A high school diploma, GED, or equivalent is required. The role also calls for experience with document control or configuration management software and standard processes such as file structures, release workflows, and change control. Prior documentation control experience in a manufacturing setting is expected, along with the ability to serve as a dependable role model.

Preferred qualifications

Applicants with a technical, engineering, or business certification or degree are preferred. Helpful background includes experience with ISO 9001, ISO 13485, and/or AS9100 standards, as well as familiarity with basic bill of materials (BOM), component identification, and PCBA assembly. Experience documenting electronics manufacturing processes and working with Good Documentation Practices (GDocP) is also preferred.

Additional information

The listed physical demands and work environment details describe the conditions typically encountered when performing the job’s essential functions. Reasonable accommodations may be available for qualified individuals with disabilities. Vanguard EMS is an equal opportunity employer and considers all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

This posting is not a complete list of every duty associated with the role. Management may modify responsibilities and assign additional tasks as needed.

Benefits

• Medical, dental, and vision coverage
• 401(k) with employer match
• Paid time off
• Paid holidays
• Profit sharing