Human Resource Associate

Overview

This position within the Department of Human Resources offers comprehensive exposure to essential HR functions including onboarding, benefits administration, payroll processes, and offboarding activities. The role involves handling a large volume of transactions affecting operational, HR, and payroll workflows. Strong attention to detail and excellent communication skills are key to success in this position.

Key Responsibilities

• Serve as the primary contact for queries, explaining HR services and applying relevant laws, policies, and procedures.
• Conduct research and gather information from employees, managers, applicants, and the public to support professional HR staff and contribute to data analysis and recommendations.
• Assist employees, managers, and applicants with registration and application processes for HR services.
• Manage various HR transactions by inputting, updating, modifying, deleting, retrieving, and reporting data using automated HR information systems. This includes handling complex tasks such as calculating payroll overpayments or underpayments, resolving discrepancies, and processing corrections.
• Create, maintain, and audit personnel records to ensure accuracy and compliance.
• Review HR documents and data for completeness and conformity; prepare related correspondence, spreadsheets, and presentations.
• Compile data to generate statistical reports and summaries.
• Help develop and refine internal procedures to improve workflow.
• Participate in meetings and calls with stakeholders to gain insights on HR issues and support interview activities as needed.
• Maintain strict confidentiality regarding all HR programs and services.
• Provide guidance or supervision to technical or administrative support staff when required.

Qualifications

• Applicants must meet one of the following criteria:
• Hold an Associate's degree or higher;
• Have a Statewide Human Resource Certification or other recognized professional HR certification;
• Possess at least one year of experience in paraprofessional or administrative support roles within human resources.

Additional Information

• Legal authorization to work in the United States is required; participation in the Federal E-Verify system is mandatory for new hires.
• New employees must attend Statewide New Employee Orientation on the first day at designated locations in Kent or New Castle County.
• Comprehensive benefits are offered; further details are available on the department’s website.
• The selection process evaluates applications and supplemental questionnaires based on education, training, and experience relevant to the job requirements, emphasizing accurate and thorough submission of all requested information.
• Applicants with disabilities may request accommodations throughout the application and hiring process, with contact information provided for assistance.

Equal Employment Opportunity

The State of Delaware is committed to equal opportunity employment and values diversity in its workforce, encouraging applicants from all backgrounds including but not limited to various races, religions, ages, genders, disabilities, veteran statuses, sexual orientations, and gender identities.