IS/IT Manager

About the Role

Join Nestlé Nespresso SA in Jiddah, Saudi Arabia, as an IS/IT Manager, where you'll play a pivotal role in executing the headquarters' IS-IT strategic initiatives while delivering market-specific plans and projects. This position involves collaborating extensively with business functions locally and globally to drive growth and enhance operational efficiency.

Key Responsibilities

• Align and cascade the headquarters' IS strategy across the local market ensuring it supports business goals and creates competitive advantages.
• Balance and integrate information systems roadmap requirements from headquarters, regional offices, and multiple departments to optimize resources and outcomes.
• Forge strong partnerships between IS and other departments to leverage technology effectively while maintaining transparency and accountability concerning costs and returns of IS solutions and services.
• Manage local application configurations and system setups to address specific market needs and maintain an accurate asset register aligned with corporate standards.
• Oversee IS/IT budgeting including CAPEX and expenses linked to initiatives, ensuring fiscal responsibility and strategic alignment.
• Drive operational efficiency by resolving technical and process issues, overseeing performance metrics, maintaining system availability, and ensuring fast, reliable change management to minimize business disruption.
• Lead compliance efforts including local governance, IS security policies, data handling responsibilities, contract compliance, and development of standard operating procedures within IS functions.
• Promote decision-making frameworks to prioritize resource allocation and discretionary investments effectively.

Qualifications and Experience

• A Bachelor's or Master's degree in Computer Science, Network Engineering, or a related IT field.
• Minimum of 7 years in IS/IT roles with at least 3-5 years leading and managing IS/IT teams.
• Experience in retail brand environments and demonstrated project management skills including planning, leadership, and cross-functional conflict resolution.
• Proven stakeholder management within matrix organizations alongside strong leadership and talent development capabilities.
• Knowledge and experience with e-commerce platforms, Microsoft Dynamics 365, and SAP.

Additional Information

This role demands a proactive leader with a strategic mindset and operational excellence to help maintain Nespresso's position as a premium coffee brand by leveraging technology to drive innovation and efficiency.