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About the Role

This opportunity is presented on behalf of a partner organization seeking a Key Account Manager based in Canada. The position aims to positively impact patient care by enhancing access to progressive therapies and building robust healthcare partnerships.

The role requires managing strategic accounts, growing referral networks, and engaging with healthcare stakeholders throughout an assigned region. It demands comprehensive commercial expertise, strong relationship cultivation skills, and the capability to influence healthcare decision-makers effectively.

The successful professional will optimize patient care journeys, back healthcare providers, and uncover avenues to improve treatment accessibility and outcomes. This pivotal role melds strategic account management, market expansion, and collaborative cross-functional interaction.

Responsibilities

Achieve commercial goals and expand account presence within the designated territory to drive business growth.
Formulate and implement strategic Key Account Plans aligned with organizational priorities and client expectations.
Establish and nurture credible relationships with healthcare practitioners, key decision-makers, and stakeholders.
Enhance referral systems and identify chances to better patient identification, accessibility, and coordinated care.
Plan and execute educational workshops, stakeholder engagement initiatives, and customer-oriented programs.
Work collaboratively with diverse internal teams to deliver comprehensive customer solutions.
Support the advancement of healthcare advocates and influential opinion leaders in relevant treatment areas.
Analyze patient care pathways to spot areas for improving healthcare experiences.
Maintain up-to-date records of customer insights, account activities, and performance data in CRM systems.
Adhere to company policies, reporting standards, and key performance indicators.
Balance multiple responsibilities while sustaining strong stakeholder relations and business concentration.

Requirements

Bachelor’s degree in Science, Business, Healthcare, or a closely related field.
At least 5 years of proven success in specialty pharmaceutical sales.
Strong background in key account management, strategic development, and business growth.
Exceptional relationship-building, influencing, and stakeholder engagement skills.
Experience maneuvering through complex healthcare systems and customer frameworks.
Capability to handle multiple priorities within a team-oriented and cross-functional environment.
Outstanding communication, presentation, and collaboration aptitudes.
Commercially minded with experience creating value propositions and growth plans.
Willingness and ability to travel extensively within the territory, including overnight stays when necessary.
Advanced proficiency in French (speaking and writing), with intermediate English communication skills.
Experience in oncology, nuclear medicine, specialty therapies, patient access initiatives, or healthcare pathway development is advantageous.

Benefits

Full-time remote position based in Canada with a field-based working model.
Chance to influence and improve patient access to cutting-edge therapies.
Highly visible role with strategic impact throughout healthcare communities.
Collaborative culture driven by innovation, partnerships, and patient-centered goals.
Opportunity to collaborate with multidisciplinary teams and healthcare specialists.
Potential for professional advancement within a global healthcare setting.
Inclusive and supportive workplace environment emphasizing diversity and teamwork.

Additional Information

This role is managed by a partner company responsible for the entire application and hiring process. Candidates should note that artificial intelligence tools may be used to assist in evaluating applications fairly and efficiently, but final hiring decisions rest with human recruiters. Applicants consent to processing their personal data in accordance with applicable privacy laws for recruitment purposes.

Key Account Manager