Project Coordinator

About Crane Worldwide Logistics

Crane Worldwide Logistics is a global supply chain solutions provider renowned for exceptional service driven by innovation, collaboration, and operational excellence. Joining Crane means becoming part of an entrepreneurial organization that values your ideas, supports your career growth through ongoing development, and fosters continuous learning and teamwork across its global network. Whether you are starting your career or bringing years of experience, you will collaborate with talented colleagues, tackle complex logistics challenges, and shape the future of the business. Integrity, teamwork, accountability, and customer focus are key values here.

Role Overview

The Project Coordinator, reporting to the Project Manager, plays a pivotal role in supporting the planning, coordination, and successful delivery of customer projects and logistics operations throughout Germany. Partnering closely with Project Managers, Operations, Sales, overseas offices, and customers, this role ensures projects are completed effectively, accurately, and aligned with both customer requirements and Crane's operational standards.

Key Responsibilities

• Assist in coordinating customer projects from start to finish, including preparing plans, schedules, and monitoring project milestones.
• Maintain comprehensive project documentation and organize meetings with timely distribution of minutes.
• Support project reporting and communication with stakeholders and customers.
• Execute shipment management using Crane's TMF operating system, ensuring data accuracy across shipment lifecycles.
• Collaborate with Operations, Warehousing, Customs, Carriers, and international offices to guarantee smooth transport execution.
• Monitor shipment progress, proactively update all parties, and swiftly escalate any operational issues to minimize customer impact.
• Serve as the primary day-to-day contact for assigned customer projects, responding promptly to inquiries and maintaining positive relationships.
• Contribute to achieving operational KPIs by maintaining service quality, data accuracy, and productivity.
• Identify and support initiatives to improve operational efficiency and customer service standards.
• Manage project files, prepare status and management reports, assist with budgeting, and support invoice processes.

Additional Information

• Employment is governed by German labor law and local contractual terms.
• The role may require flexibility in working hours based on project demands.
• Physical requirements include talking, hearing, hand use for computer operations, and visual abilities such as close vision and focus adjustment.

Desired Qualifications and Experience

• Certificate or qualification in Logistics, Supply Chain, Business Administration, or related fields preferred.
• 2 to 3 years of experience in freight forwarding, logistics, or supply chain operations, with preferred experience in shipment coordination or project management.
• Strong administrative, organizational, communication, and interpersonal abilities.
• Proficiency in Microsoft Office and experience with freight forwarding systems, ideally TMF.
• Customer-focused mindset with proactive problem-solving capabilities.
• Ability to prioritize tasks and work effectively both independently and collaboratively in a fast-paced environment.

Recruitment and Disclaimer

Only recruitment agencies commissioned by Crane Worldwide Logistics for this vacancy should submit candidates. Unsolicited submissions will not be accepted and do not create contractual obligations for Crane. This job description provides a general overview and is not a complete list of duties; employees may be asked to perform additional tasks as necessary.