Receptionist

Role overview

Join a welcoming frontline team at Bob Owens Retirement Village in Tauranga as a Receptionist. This is a full-time position, worked Monday to Friday from 08:30 to 17:00, where you will help create a positive experience for residents, visitors, relatives, and staff.

What you will do

• Greet visitors, guide them as needed, and help ensure every arrival feels cared for.
• Support the reception and office function with day-to-day administrative work, including account-related and general office tasks.
• Deliver a warm, efficient, and courteous service to residents, family members, guests, and colleagues.
• Handle incoming calls promptly and professionally.
• Respond to general questions from residents and visitors.
• Work collaboratively with team members and provide practical support where required.

What we are looking for

• A naturally patient and empathetic approach, especially when working with older people.
• Strong verbal and written communication skills.
• A dependable, approachable, and professional attitude.

Additional information

Applicants must have the legal right to work in New Zealand for this role.

Ryman Healthcare is a major retirement living and aged care provider focused on freedom, connection, and well-being for older people. The organisation operates 49 villages across New Zealand and Australia and employs about 7,700 team members across many functions. Its guiding principle is to deliver care that is “good enough for mum and dad.”

Working environment and benefits

• A friendly, encouraging, and supportive workplace.
• The chance to work in an attractive resort-style village setting.
• Opportunities to grow professionally and progress your career.
• An extra paid wellness day to support physical and mental health.
• Access to more than 60 discounts across childcare, insurance, banking, retail, and other categories.
• Ryman Team Benefits Card with savings from a wide range of suppliers and retailers.

Equal opportunity

Ryman Healthcare values diversity and welcomes people of all backgrounds to apply. The organisation encourages individuality and aims to create an environment where everyone can feel comfortable being themselves.

Hiring process note

Applications are considered as they arrive, and interviews may begin before the closing date. The vacancy may therefore close earlier than advertised.