Sales Development Representative

About Guesty

Guesty is a comprehensive platform designed to help hospitality businesses worldwide automate, optimize, and scale their operations. As a rapidly expanding global startup, it revolutionizes the hospitality industry by enhancing guest experiences and driving business growth. The platform integrates with over 150 partners including Airbnb, Vrbo, Booking.com, Expedia, and Google Travel, enabling property managers to streamline their operations with data-driven efficiency. Guesty employs more than 900 team members in 16 countries, all united to innovate hospitality technology.

Responsibilities

• Increase Guesty's client portfolio throughout North America.
• Establish connections with key decision-makers and create new business prospects via inbound and outbound interactions.
• Identify challenges faced by stakeholders, collect business and technical needs, and assess compatibility with Guesty's offerings.
• Execute lead generation and qualification according to defined methodologies and best practices.
• Effectively articulate Guesty’s value, platform features, and its impact on business.
• Regularly meet targets for sales qualified leads and overall performance metrics.
• Expand knowledge on the hospitality and short-term rental markets, Guesty's product range, competitors, and client applications.
• Keep accurate records of prospect activities and pipeline status in tools like Salesforce, HubSpot, and SalesLoft.
• Work closely with Account Executives to ensure complete handoff of qualified leads with detailed discovery notes and follow-up actions.

Requirements

• This is an entry-level role; previous experience in sales or customer service is an advantage but not mandatory.
• Proficiency in English and Spanish is essential.
• Excellent communication and interpersonal skills, capable of quickly establishing trust.
• Comfort engaging with business owners and senior stakeholders.
• Knowledge of CRM and sales engagement platforms is beneficial.
• Organized and detail-oriented, adept at juggling various priorities in a fast-paced environment.
• Driven to enter the tech sales field and achieve growth within a high-performing company.
• Collaborative mindset to work effectively across sales, marketing, and operations teams.
• Possess a competitive spirit, strong work ethic, and openness to coaching.

Additional Information

Guesty is an Equal Opportunity Employer committed to providing equitable employment opportunities regardless of race, color, religion, gender, age, nationality, disability, veteran status, pregnancy, sexual orientation, or any legally protected status. Resumes must be submitted in English to be considered.