Sales Manager

About Four Seasons

Four Seasons thrives through the passion and dedication of its people. Our team members worldwide aim to elevate themselves continuously and foster a workplace where respect and kindness towards one another are paramount. This culture enables us to deliver outstanding experiences to our guests, residents, and partners based on genuine luxury and care.

We believe in warmly recognizing familiar faces and embracing new ones, treating everyone with the respect we expect in return. Our mission is to create lasting impressions by deeply connecting with the people and environment around us, enriching life’s experiences.

Location Overview

Located in the heart of Doha, Qatar's capital, the Four Seasons Hotel Doha offers a unique seaside retreat reimagined with contemporary elegance and panoramic sea views. Since opening in 2005 and completing a full renovation in 2019, the hotel features 237 rooms, 20 luxury townhouses, and a broad range of amenities including various dining venues such as the world's largest Nobu restaurant, extensive banquet facilities, pools, a private beach, fitness center, and a comprehensive spa with hydrotherapy offerings.

Role Summary

The Sales Manager will join the Cluster Sales team supporting both Four Seasons Hotel Doha and Four Seasons Resort and Residences at The Pearl-Qatar. Reporting to the Senior Director of Sales, this key role drives revenue across both properties through strategic sales initiatives and client engagement.

Key Responsibilities

• Manage and administer the hotel’s sales program aligning with the commercial strategy.
• Develop and execute sales action plans for assigned market segments including local corporate, long-stay, group, and leisure sectors.
• Contribute actively to meeting the hotel’s budget and sales targets.
• Solicit business opportunities across rooms, food and beverage, banquet, and other hotel services from assigned segments.
• Monitor and analyze account revenues and sales performance regularly.
• Maximize up-selling opportunities across all business areas.
• Attend industry events, trade shows, and promotional functions to enhance the hotel’s market presence.
• Plan and conduct sales trips with prior approval to develop business in identified major market areas.
• Conduct thorough competitor analysis and market research to stay competitive.
• Maintain and update the hotel database and information system with accuracy and efficiency.
• Produce weekly sales reports and maintain comprehensive corporate account profiles.
• Utilize telemarketing and internet research to qualify and generate new accounts.
• Conduct professional hotel presentations and host corporate familiarization events, including site inspections and hotel tours.
• Collaborate closely with the Meetings and Events team for account coordination and event meetings.
• Promote cross-selling opportunities including sister properties, spa, vouchers, and F&B outlets.
• Support and train junior corporate and commercial sales staff, exemplifying professional standards.
• Create and implement direct sales plans aimed at fostering new business growth.

Candidate Profile

• Possesses 2 to 3 years’ experience in similar sales roles within luxury hotels or resorts.
• Holds a bachelor’s degree or equivalent professional qualifications.
• Exemplary verbal and written communication capabilities.
• Ability to engage effectively with guests, employees, and partners, reflecting Four Seasons brand values.
• Strong problem-solving skills with the ability to stay composed and resourceful under pressure.
• Proficient in Microsoft Office suite including Word, Excel, Outlook, and PowerPoint.
• Excellent bilingual written communication skills delivering clear and professional messaging.

Benefits and Perks

• Work within a deeply value-driven company culture applauding diversity.
• Opportunities for career advancement with international potential.
• Exposure to a multicultural workforce representing 50 different nationalities.
• Accommodation provided in a high-quality, fully furnished apartment.
• Comprehensive training and professional development programs.
• Employee recognition schemes promoting achievements.
• Complimentary nights at Four Seasons Hotels worldwide.
• Paid annual home leave airfare.
• Free meals in employee dining facilities.
• Transportation to work provided at no cost.
• Medical insurance coverage.

Additional Details

The hotel will arrange work authorization for the selected candidate.