Tele Caller

About Amity University

Amity University is a distinguished private non-profit university in India, noted for its advanced campuses and dedication to nurturing academically skilled, industry-ready graduates who excel as leaders and collaborators. Boasting over 20 years of educational excellence, the university holds an 'A+' accreditation from NAAC. It maintains an expansive presence with campuses in various Indian cities and international locations including Dubai, London, Singapore, New York, California, China, and Romania. Amity provides diverse undergraduate and postgraduate courses across fields such as Engineering, Management, Commerce, Hospitality, Architecture, and Interior Design, all supported by quality teaching, impactful research, and values-based education that prepare students to thrive in global organizations.

Job Responsibilities

• Engage potential students through phone communication to share detailed information about academic programs.
• Handle inbound and outbound calls with professionalism, responding effectively to inquiries and offering necessary support.
• Evaluate student concerns attentively to understand their requirements and deliver tailored advice.
• Provide expert guidance encompassing academic offerings, career options, and personal matters to assist prospective students.
• Maintain comprehensive and precise records of every interaction with clients.
• Carry out follow-up communications to ensure the satisfaction and ongoing engagement of clients.

Qualifications

• Applicants must hold a graduate degree.
• Strong communication skills are essential to fulfill the role effectively.