Virtual Administrator

About PMAANZ

The Practice Managers and Administrators Association of New Zealand (PMAANZ) is a national incorporated society representing practice managers, administrators, and the broader practice management profession within the health sector. Founded in 1996, the association is governed by a National Executive Board elected during the Annual General Meeting at the Annual Conference. Serving over 400 members who manage diverse practices such as general, allied health, specialist, physiotherapy, dental, and multidisciplinary clinics, PMAANZ delivers professional development, networking, resources, peer support, and industry recognition, including the Practice Manager of the Year award. The association operates regional branches and focuses on informing, guiding, connecting, and influencing stakeholders in the health sector through communications, networks, governance, and policy engagement.

Role Overview

This full-time role based in Christchurch requires the Virtual Administrator to provide comprehensive administrative and operational support to PMAANZ. Duties include managing member records accurately, responding to inquiries, and maintaining documentation within digital systems. The administrator will handle communications such as emails, newsletters, and website content updates, coordinate meeting schedules, manage registrations, and provide event assistance for conferences and branch activities. The role involves preparing basic reports, supporting financial tasks including invoicing and subscription monitoring, and collaborating with branch representatives and the National Executive Board. On-site presence in Christchurch is essential while utilizing online platforms to support members throughout New Zealand.

Required Skills and Qualifications

• Strong organizational and administrative capabilities, including detailed data entry, record keeping, and calendar management.
• Proficiency using office productivity software, online databases, email systems, and website content management tools.
• Excellent written and verbal communication skills, ensuring professional and clear responses to member requests and correspondence.
• Experience in event or meeting support, including registration management, logistical coordination, and generating reports.
• Meticulous attention to detail in managing member data, documentation, and financial processes like invoicing and tracking subscriptions.
• Able to work independently on-site in Christchurch and collaborate remotely with branch offices and board members nationwide.
• Previous experience in administration, customer service, or office coordination; knowledge or background in health sector or membership associations is advantageous.
• Relevant academic qualification in business administration, office management, or a related area, or equivalent practical experience.