Customer Service / Customer Support Intern

About the company

Tsteps Private Limited is an IT community platform development company headquartered in Chennai, Tamil Nadu. The organization has more than 90 employees.

Role overview

This on-site internship is based in Coimbatore, with openings also mentioned for Madurai. The selected intern will help customers get started smoothly, guide them on product usage, and support day-to-day issue resolution while building strong client relationships.

Key responsibilities

• Welcome new customers and help make their onboarding process simple and efficient.
• Explain the product clearly and provide ongoing customer assistance.
• Handle customer questions, issues, and complaints in a timely manner.
• Develop and nurture long-term relationships with customers.
• Encourage regular and effective use of the product to improve adoption.
• Run customer feedback discussions to collect insights and support service improvement.

Internship details

This is a 6-month full-time, in-office internship. The internship is scheduled to begin immediately. There are 2 openings.

Eligibility

This opportunity is open only to applicants who can work full time from the office, are available to begin between 6th Jul'26 and 10th Aug'26, can commit for 6 months, and have relevant skills and interest in customer support work.

Compensation and benefits

The stipend is INR 10,000 to INR 15,000 per month. Benefits include a certificate, a letter of recommendation, flexible work hours, a 5-day work week, an informal dress code, and free snacks and beverages.