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About the Role

We are seeking an experienced AI Tester to join our team in Abu Dhabi for an onsite full-time position. The ideal candidate must have over six years of experience specifically in the airline domain, with expertise in digital booking systems, managing bookings, and AI-driven validation processes.

Key Responsibilities

Conduct thorough testing on airline digital booking platforms including booking/reservation flows, cancellation, refunds, rebooking, check-in, and baggage handling.
Perform rigorous AI-related quality assurance, including testing of chatbots, large language models (LLM), hallucination, prompt validation, guardrails, bias, and retrieval-augmented generation (RAG).
Utilize automation tools such as Selenium or Playwright for testing processes.
Execute API testing using tools like Postman or Swagger.

Required Skills and Experience

Must have solid experience in airline-specific applications such as Digital Booking, Manage My Booking (MMB), and Passenger Name Record (PNR) management.
Expertise in AI testing that involves real-world AI application validation, not just AI-assisted automation or test case creation.
Strong knowledge of AI/GenAI and LLM technologies as applied to airline systems.
Familiarity with chatbot and hallucination testing along with bias assessment and prompt validation.

Additional Information

Location: Abu Dhabi, United Arab Emirates (on-site).
Job Type: Full-time employment.
Experience Level: Minimum 6 years.
Salary Range: AED 13000 to AED 15000 per month.
Joining Period: Immediate up to 30 days.
Applications without airline domain experience or with AI exposure limited to AI-assisted automation will not be considered.

Application Instructions

Candidates should submit their CVs detailing relevant airline and AI testing projects.

AI Tester