Cleaner

About MoveSmart Rentals

MoveSmart Rentals is a comprehensive leasing service powered by specialized technology designed to help landlords lease properties faster, minimize vacancies, and thoroughly screen applicants. The company manages listings across MLS and over twenty other platforms, handling every stage from listing to tenant move-in.

Role Overview

We are seeking a dependable and meticulous Cleaner to attend to residential rental units for various cleaning assignments including move-in/move-out, rental turnover, and preparing listings for occupancy. This position demands professionalism, organization, and the ability to work autonomously at different properties. The candidate should be adept at following cleaning protocols, documenting completed tasks accurately, and recognizing any issues that require further attention prior to listing, showings, or tenant move-in.

Key Responsibilities

• Perform cleaning services at residential rental properties, focusing on move-in, move-out, turnover, and listing readiness.
• Adhere to company-defined residential cleaning standards across kitchens, bathrooms, living spaces, bedrooms, hallways, floors, appliances, cabinets, and fixtures.
• Remove dust, dirt, debris, garbage, and any items left behind.
• Wipe and sanitize surfaces such as counters, sinks, mirrors, doors, baseboards, and frequently touched areas.
• Vacuum, sweep, mop, and maintain all floor types.
• Thoroughly clean interior of appliances including refrigerators, stoves, ovens, microwaves, dishwashers, washers, and dryers as needed.
• Identify sections requiring additional cleaning, junk removal, repairs, maintenance, or follow-up.
• Capture high-quality before-and-after photos and videos as proof of completed work.
• Provide detailed updates with notes, images, and videos after each visit.
• Maintain professional communication with landlords, applicants, tenants (where relevant), and internal team members.
• Follow all instructions, checklists, access details, and appointment information diligently.

General Cleaning Tasks May Include

• Move-in and move-out cleaning assignments.
• Rental turnover cleaning and deep cleaning.
• Kitchen, bathroom, appliance, floor, dusting, cabinet, drawer, window sill, and baseboard cleaning.
• Garbage collection and light debris removal.
• Preparing properties to be photo-ready, suitable for showings, inspections, or new occupant move-ins.

Candidate Requirements

• Experience in similar roles such as cleaner, housekeeper, cleaning contractor, or residential cleaner.
• Thorough understanding of residential cleaning expectations and standards.
• Reliable personal transportation for travel between properties.
• Own necessary cleaning equipment and supplies for appointments.
• Comfortable working independently at various residential locations.
• Possession of smartphone (iPhone 13 or equivalent) with advanced camera capabilities.
• Proficiency in capturing clear photographs and videos of cleaning results.
• Ability to write concise and comprehensive reports after each cleaning session.
• Strong self-motivation and ability to follow instructions and checklists without constant supervision.
• Professionalism, punctuality, reliability, and attention to detail.
• Effective and respectful communication skills with landlords, applicants, tenants, and team members.

Preferred Qualifications

• Prior experience specifically with move-in, move-out, or rental turnover cleaning.
• Experience preparing rental properties for photography, showings, inspections, or move-in readiness.
• Aptitude for recognizing property damage, maintenance issues, junk removal necessities, pest problems, access conflicts, or hazards.
• Background working independently in field roles for property management, leasing, cleaning, or home service companies.

Ideal Candidate Profile

The suitable individual for this position is conscientious, dependable, and thrives when working solo on-site. They take pride in delivering clean and professional outcomes, understand the importance of making rental properties visually appealing for various stages, and meticulously follow procedures. Clear documentation with photos, detailed notes, and reporting property concerns are essential for success. The candidate is punctual, courteous, well-organized, and communicates effectively with all stakeholders.

Field and Equipment Requirements

• Reliable transport for property visits.
• Own cleaning tools and supplies.
• Smartphone equipped with a high-quality camera.
• Ability to move between multiple residential units efficiently.
• Capability to provide timely and clear visit reports with media attachments.

Additional Notes

This role is dedicated primarily to cleaning and preparing rental spaces for listing. Cleaners are responsible for promptly reporting any property damages, maintenance needs, junk removal requirements, pest issues, access complications, or safety risks so the appropriate department can take action.