Cluster Manager EM_Bihar

Role Overview

The Cluster Manager position demands a dynamic professional to lead and support Field Level Sales (FLS) teams, driving recruitment and business targets effectively within the Bihar region.

Key Accountabilities

• Ensure that the FLS team is adequately staffed per budget goals and that they meet the defined business objectives.
• Hire high-quality candidates to strengthen the sales force.
• Monitor recruitment, activation, adherence to policies, and premium standards among allocated FLS members.
• Maintain branch profitability through strategic oversight.
• Track and encourage participation in Advisor contests and clubs.
• Identify and address training requirements to improve team capabilities.
• Promote the sharing of successful sales approaches and methods.
• Mentor and guide FLS members by observing and demonstrating sales and recruitment calls.
• Generate and maintain detailed sales reports focusing on introductions and issued business.
• Develop and implement engagement strategies at the branch level to foster consistent activity and performance.
• Conduct regular reviews of critical business metrics, initiating corrective measures as necessary.
• Lead goal-setting exercises to boost FLS productivity and support career progression within the team.