Inventory Controller

Role overview

DHL Supply Chain East Africa is seeking an Inventory Controller to support warehouse operations in Menengai. The position sits within the Warehouse Operations business unit and reports to the Site Lead, Menengai. The main focus of the role is to help the Operations Manager maintain accurate stock records by reconciling warehouse movements in the system against physical inventory, carrying out cycle counts, completing monthly stock takes, and supporting compliance activities.

About the employer

DHL is a global logistics and mail services organization operating in more than 220 countries and territories. It is recognized as a major employer worldwide and a leader in contract logistics, international express delivery, forwarding, and secure digital communication. The business emphasizes service quality, sustainability, global trade, and a collaborative culture.

Key duties

• Perform daily spot checks, cycle counts, and monthly stock takes, then compare the results with stock balances in the warehouse management system.
• Maintain orderly storage areas by ensuring proper housekeeping and correct stock placement during put-away activities.
• Keep warehouse zone inventory physically aligned with system quantities and support the maintenance of product quality standards.
• Enter nonconformance details in the WMS when stock is misplaced or storage bins do not match, and share a weekly aging report with all relevant stakeholders.
• Escalate any stock losses or other nonconformities to the Operations Manager immediately so investigations and closure can begin without delay.
• Keep accurate daily and monthly records for cycle counts, stock takes, and signed stock-take sheets.
• Take full accountability for safety at workstations and maintain a zero lost-time accident approach.
• Use assigned equipment, including desktops and laptops, responsibly and safely.
• Maintain traceability of stock at all times.
• Carry out any additional duties required by business needs, even if they are outside the listed responsibilities.
• Ensure incidents are escalated on time and work areas remain accident-free.

Candidate profile

The ideal applicant should have a relevant university degree or diploma in Business Management, Supply Chain Management, or Purchasing, along with at least 4 years of experience in inventory management. Experience in warehousing, logistics, or an FMCG environment is preferred. The role also calls for strong planning, organization, analytical thinking, problem-solving ability, commercial awareness, and the confidence to communicate clearly in both spoken and written English.

Requirements

• A degree or diploma in Business Management, Supply Chain Management, Purchasing, or a closely related field.
• Minimum of 4 years’ experience handling inventory management responsibilities.
• Background in warehousing, logistics, or FMCG operations.
• Strong planning and organizational ability.
• Good analytical, problem-solving, innovative, and creative thinking skills.
• Commercial awareness and sound business judgment.
• Excellent verbal and written communication skills.
• High level of personal organization and a results-driven mindset.
• Proficiency in MS Word, MS Excel, and MS Outlook.
• English language ability at a fluent verbal and written level.

What the role offers

• An inclusive, international, and diverse workplace environment.
• A culture centered on shared values, teamwork, and open leadership.
• Access to learning and development opportunities.
• Health insurance coverage for inpatient, outpatient, dental, and optical needs.
• Tools required to perform the assigned work and deliver results.

Additional information

Job number: 362910

Closing date: 14 July 2026

Business area / unit: Menengai Warehouse Operations / Warehouse Operations

Location: Nairobi, Nairobi County, Kenya

Job type: Full-time

Report line: Site Lead, Menengai

Job ID: AV-362910

Recruiter: Andrew Ogare

The role may require additional tasks based on business needs. The job also emphasizes maintaining safety, accurate records, stock traceability, and prompt escalation of issues.