Product Designer

About the role

Clutch is hiring a Product Designer to join a growing design team focused on lending and loan-application experiences. The work goes far beyond visual polish: you’ll shape intuitive, human-centered workflows that support borrowers, credit union staff, and the compliance-heavy systems in between.

You’ll be expected to simplify complicated end-to-end processes, make sensitive financial information easy to understand, and create experiences that feel smooth, reliable, and trustworthy. The role calls for someone who can move quickly, take ownership, and know when to make a call independently versus when to partner with product and engineering.

AI is a core part of how the team designs and builds. You’ll use AI to prototype, explore ideas, and help ship simpler features, including some production changes, rather than relying only on static design mockups.

About the team

Design at Clutch plays a central role in the company’s mission. The team believes strong user experience helps credit unions compete more effectively and serve everyday people with better banking tools. The design group is fully remote across the U.S. and Brazil, and it is described as diverse, collaborative, ambitious, and empowered to tackle the company’s hardest challenges.

What you’ll do

In your first month, you’ll build working knowledge of Clutch’s lending products, the borrower and operator journeys, and the compliance and legacy-system constraints around them. You’ll also start building trust with product managers, engineers, and credit union partners, while ramping up on the team’s AI design tools and workflows.

By three months, you’ll be expected to own a sizable design area from discovery to delivery, lead a meaningful part of the loan-application journey, and use AI to create interactive prototypes and support smaller production improvements. You’ll also validate decisions through research methods such as interviews, concept testing, and usability sessions.

By six months, you’ll be designing with a systems mindset, mapping full workflows including handoffs, compliance points, and edge cases. You’ll take ownership of a critical lending workflow, influence roadmap and prioritization discussions with research and data, contribute to critique and design-process improvements, and work closely with PMs and engineers as a thoughtful partner.

Requirements

Clutch is looking for someone with 6–8 years of product design experience, ideally in fintech, SaaS, or similarly complex workflow-driven environments. The ideal candidate is genuinely excited about AI in design and already uses it to prototype, design, and ship simpler features.

You should be comfortable designing end-to-end services with multiple user types, handoffs, and edge cases, and be able to bring structure to ambiguous problem spaces. Strong visual and interaction design skills are important, along with the ability to uncover user needs through research and turn those insights into design decisions.

Success in this role also requires strong judgment when collaborating with PMs and engineers, the ability to own large ambiguous projects independently, and excellent communication skills for storytelling, documentation, and presentations. Comfort working in regulated environments, legacy tooling, and other real-world constraints is essential, as is a willingness to elevate the team through critique, mentorship, and process improvements.

The company also notes that the role may evolve as business needs change, so adaptability and flexibility are important.

Perks and benefits

This role includes remote flexibility, twice-yearly off-sites, flexible paid time off, stock options, a home office setup budget, a work-travel and coworking budget, and comprehensive health and dental coverage.

About Clutch

Clutch is a vertical SaaS company backed by Andreessen Horowitz that helps credit unions deliver modern lending experiences and better serve their members. The company focuses on affordable lending solutions and uses software, technology, and user-centered design to help credit unions operate more like fintech lenders while preserving their community-driven mission.

Equal opportunity and compliance

Clutch is an equal opportunity employer and considers all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status. The company also participates in E-Verify.