Sales Development Representative

About The Team

The Rentals Sales Team delivers exceptional advertising solutions and business consulting for Single Family rental partners across the United States. This team assists property owners and operators in connecting renters with homes via innovative technology, strategic data insights, and extensive training designed to support partner growth.

Role Overview

The Sales Development Representative is vital to expanding Zillow Rentals’ Single Family segment by identifying and qualifying potential sales conversations for Account Executives (AEs) through outbound prospecting efforts. This position is a high-activity, inside sales role requiring perseverance, a proactive outreach approach, and a hunter mindset.

This representative will work alongside multiple AE groups focusing mainly on outbound prospecting to generate pipelines, set high-quality appointments, and support revenue growth.

Key Responsibilities

• Develop qualified meetings for Account Executives by targeting Single Family Rental accounts and expanding the sales pipeline.
• Coordinate with AE pods to synchronize on target accounts, outreach tactics, appointment quality, and conversion objectives.
• Perform extensive outbound outreach including cold calling, emailing, and other prospecting techniques to engage potential clients and establish sales opportunities.
• Conduct thorough research on accounts, market conditions, and industry trends to enhance outreach quality and uncover territory opportunities.
• Assess prospects for suitability and readiness before smoothly transitioning them to the appropriate Account Executive.
• Ensure precise record-keeping of activities within Salesforce and related platforms to maintain transparency and facilitate effective follow-up.
• Collaborate with AEs to refine messaging, implement feedback, and augment prospecting strategies to elevate conversion rates.
• Maintain current knowledge of Zillow Rentals’ offerings, competitive environment, and customer pain points to improve engagement quality.
• Achieve and surpass key performance indicators tied to activity levels and appointment setting that drive pipeline growth and revenue.
• Represent Zillow Group as a reputable and trustworthy brand in all partner interactions.

Additional Information

This role is classified as Remote, with employees working from a location of their choosing within the U.S., subject to some restrictions. Specific state pay ranges apply, for example, $23.30 to $37.30 hourly in California, Connecticut, Maryland, Massachusetts, New Jersey, New York, Washington state, and Washington DC; and $22.20 to $35.40 hourly in Colorado, Hawaii, Illinois, Maine, Minnesota, Nevada, Ohio, Rhode Island, Vermont, and Virginia. Besides competitive base pay, there is eligibility for commission incentives and equity awards which vary by experience, performance, and location.

Candidate Profile

• Minimum 6 months experience in appointment setting, outbound prospecting, or inside sales.
• Experience with cold calling, email prospecting, and initiating opportunities via proactive outreach.
• Energetic, goal-oriented, and possessing a positive, professional attitude.
• Strong work ethic, persistence, and a proactive hunter mentality.
• Proficient verbal and written communication skills with the capacity to build rapport and trust rapidly.
• Effective time management and prioritization skills, capable of thriving in a high-activity sales environment.
• Demonstrates high ethical standards, professionalism, and integrity.
• Able to collaborate effectively in a fast-paced team setting and align closely with Account Executives to meet common goals.
• Advanced proficiency with Google Workspace applications.
• Experience with Salesforce CRM or similar platforms preferred.
• Transferable skills and non-traditional backgrounds are welcomed and encouraged.

Company Overview

Zillow is a leader in reshaping the real estate experience in the U.S., helping individuals buy, sell, finance, and rent homes more easily. Recognized among the top workplaces nationally, Zillow fosters an innovative, inclusive culture empowering employee growth, and is committed to equal employment opportunities across all demographic backgrounds. Special accommodations are available for applicants who require them.

Legal & Compliance

Applicants with criminal records will be considered according to applicable laws. Los Angeles County candidates are advised of the job duties related to safety, professionalism, and customer service standards, and the relevance of background checks under the Fair Chance Ordinance.