Sales Manager

About Mövenpick Hotels & Resorts

Join Mövenpick, part of the Accor group which encompasses over 45 brands, 5,500 hotels, 10,000 restaurants, and lifestyle venues worldwide. Here, your contributions are valued and growth opportunities abound. Every interaction, smile, and action you perform shapes a lasting positive impression on our guests, colleagues, and the planet. Together, we embody the vision of responsible hospitality, inviting you to become a Heartist® and lead with heart in a dynamic environment.

Role Overview and Responsibilities

• Formulate and implement focused sales strategies for designated territories, market segments, and client accounts.
• Actively pursue and develop new business prospects across transient, leisure, corporate, entertainment, and group segments.
• Establish and nurture strong relationships with luxury travel advisors, preferred agencies, corporate buyers, family offices, concierge networks, and lifestyle partners.
• Serve as a brand ambassador, promoting Mövenpick Al Khobar as a premier luxury destination.
• Collaborate closely with Revenue Management, Reservations, and Operations teams to convert opportunities, enhance market share, and ensure smooth guest experiences from initial inquiry through arrival.
• Represent the hotel at international trade shows, roadshows, sales missions, networking events, and client engagements.
• Conduct regular sales meetings, presentations, and site visits to secure new clients and reinforce existing partnerships.
• Consistently meet or surpass individual monthly, quarterly, and annual revenue targets.
• Work in synergy with Revenue Management to analyze market demand, pricing tactics, and performance reports to discover new opportunities.
• Partner with Marketing to devise campaigns, promotions, and lead generation strategies that boost brand visibility and conversions.
• Maintain up-to-date account plans, activity logs, pipeline statuses, and opportunities within Delphi and Salesforce CRM systems.
• Negotiate corporate and consortia agreements aligning with the hotel's commercial strategies.
• Stay informed on competitor activities, market trends, and evolving travel patterns in assigned regions.
• Coordinate with Reservations and Operations to guarantee flawless execution of client bookings, VIP arrivals, and group arrangements.
• Support commercial initiatives including database enhancement, account mapping, collateral dissemination, and campaign launches.
• Build and sustain robust collaborative relationships with Accor Global Sales Offices and relevant Ennismore commercial teams to maximize account value.

Qualifications and Experience

• Minimum of 3 to 5 years' experience in hotel or resort sales, particularly in Sales Manager or Senior Sales Executive roles within the Al Khobar or Dammam markets.
• Prior experience in luxury hospitality, lifestyle brands, or destination resorts is preferred.
• Established network within luxury travel trade, leisure agencies, GCC corporate clients, or international source markets.
• Strong expertise in sales strategies, account management, contracting, and revenue principles.
• Excellent communication, presentation, and interpersonal skills.
• Highly driven, entrepreneurial, and results-oriented approach.
• Bachelor's degree in Hospitality, Business, Marketing, or a related discipline favored.
• Proficiency in hotel management systems including Opera, Delphi, Salesforce, Lanyon/Cvent, and Microsoft Office Suite.
• Fluency in both English and Arabic required.

Additional Information

The work environment includes a dedicated team in a property that thrives on delivering exceptional luxury experiences with a culture focused on collaboration and excellence. Local employment regulations such as work permits will be adhered to as applicable.