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About SentiLink

SentiLink develops cutting-edge identity verification and risk assessment tools that enable institutions and individuals to transact securely and confidently. Focused on revolutionizing the U.S. identity verification landscape, their solutions replace outdated methods with technology that's significantly faster, more intelligent, and highly accurate. The company has rapidly expanded beyond financial services into multiple sectors, supported by top-tier investors and recognized by numerous prestigious outlets and awards.

SentiLink embraces flexible working arrangements, offering fully remote options alongside hybrid and in-office roles across various U.S. and Indian offices, fostering collaboration in a digital-first environment.

Role Overview

As a key member of the People team reporting to the Head of People, the Learning & Development professional will architect and scale SentiLink's comprehensive learning strategy. This foundational role involves crafting, enhancing, and executing diverse programs supporting every stage of the employee lifecycle including onboarding, fraud education, managerial and leadership development, performance enablement, and knowledge sharing.

The incumbent will pinpoint critical skill gaps, design pragmatic and engaging learning experiences, collaborate closely with business leaders to tailor solutions, and continuously evaluate the impact of learning initiatives to optimize effectiveness. The position blends strategic oversight with hands-on program development and facilitation.

Responsibilities

Formulate and steer the organization’s learning and development strategy by assessing capability deficits and prioritizing high-impact initiatives.
Create, deploy, and refine learning modules for company-wide onboarding, department integration, fraud awareness, and leadership training.
Collaborate with leadership to discern workforce needs and devise applicable, outcome-driven learning solutions.
Lead engaging workshops and training sessions targeted at employees, managers, and executives.
Enhance organizational knowledge accessibility via scalable resources, documentation, and self-service tools.
Analyze program success metrics and apply insights for ongoing program enhancement.
Balance strategic planning with direct involvement in learning program implementation and management.

Requirements

6 to 10 years’ experience in consulting, learning and development, talent development, or related fields with leadership in learning or organizational change initiatives.
Proven track record of developing and expanding learning programs rather than merely delivering existing content.
Exceptional presentation and facilitation capabilities adaptable to diverse audiences.
Strong project management aptitude capable of independently managing multiple initiatives from concept to completion.
Skilled in designing engaging and practical educational experiences for adult learners.
Excellent communication skills, both verbal and written.
Ability to thrive in a rapidly evolving, ambiguous environment while pioneering numerous new learning programs.
A collaborative, inquisitive, pragmatic, and execution-focused mindset.

Preferred Qualifications

Background in startup or fast-growing technology companies.
Experience serving technical teams or organizations.

Compensation and Benefits

Salary range is $155,000 to $200,000 annually, inclusive of equity and comprehensive benefits.

Employer-covered group health insurance for employees and their dependents.
401(k) plan featuring employer matching (or equivalent equity plans for international employees).
Flexible paid vacation policies.
Regular all-company in-person events to foster community and engagement.
Home office stipends and additional benefits enhancing work-from-home productivity.

Company Values

Commitment to follow-through
In-depth understanding of challenges and solutions
Doing whatever it takes to succeed
Encouraging intelligent and smart problem-solving

Strategy & Operations, Learning and Development (L&D)