Account Manager

Overview

This opportunity is offered by a partner company seeking an Account Manager based in Ireland. The role is ideal for a relationship-focused sales expert tasked with managing and expanding a portfolio of enterprise clients across Europe. The chosen candidate will serve as a trusted consultant to clients, helping maximize their use of solutions while spotting chances to broaden their engagement with products and services.

Key Responsibilities

• Establish and nurture enduring, strong relationships with existing customers, acting as their main advisor and contact.
• Promote account growth through identifying opportunities for upselling and cross-selling within the client base.
• Conduct periodic business reviews to assess client performance, discuss strategies, and pinpoint future prospects.
• Address customer inquiries concerning product updates, user additions, upgrades, enhanced services, and contract modifications.
• Present compelling product demonstrations both remotely and in-person when necessary to highlight new features and solutions.
• Collaborate extensively with consulting and commercial teams to discover new sales avenues and deliver customized client solutions.
• Maintain detailed customer records including sales activities, forecasts, and account details within a CRM platform.
• Develop partnerships with key collaborators and contribute to regional business growth activities such as industry conferences and customer visits.

Qualifications and Skills

• A bachelor’s degree in Business, Sales, Marketing, or a related discipline, or equivalent practical experience.
• At least three years of experience in roles like account management, sales, customer success, or business development.
• Demonstrated ability to handle and grow enterprise customer relationships while meeting business goals.
• Confident public speaker with experience in product presentations and customer engagements.
• Exceptional interpersonal, communication, negotiation, and relationship management skills.
• Strong organizational and time management capabilities to handle multiple tasks independently.
• Familiarity with CRM tools such as Salesforce for managing client interactions and sales pipelines.
• Readiness to travel when necessary to support client relations, partner collaborations, and industry events.

Benefits

• Work fully remotely with flexibility to operate from home.
• One-time allowance to set up an efficient home office.
• Monthly internet subsidy supporting remote work connectivity.
• Competitive coverage for healthcare and dental services.
• Access to retirement plans and long-term financial benefits where applicable.
• Annual fitness allowance promoting employee wellness.
• Availability of mental health support including premium counseling and wellbeing platforms.
• Continuous opportunities for professional growth through training, certifications, and talent development programs.
• A values-driven, collaborative culture emphasizing innovation, inclusion, development, and success.

Additional Information

This position is sourced on behalf of a partner company who handles all application procedures and subsequent steps. The hiring decisions and interview arrangements occur internally within that organization.

This role is based in Ireland and requires the candidate to maintain effective client relationships across Europe.

Data Privacy and AI Use: Candidate applications are processed fairly and objectively using AI-assisted tools to review and analyze submissions, supporting recruitment staff but not replacing human decisions. Applicants’ data rights are respected under data protection laws, including GDPR.