Account Manager

About JD Logistics

JD Logistics, part of JD.com, is a technology-driven leader in supply chain and logistics solutions. With expertise in automation, smart fulfillment, and data analytics, we offer comprehensive logistics services that enhance business efficiency and customer satisfaction. Our operations cover warehouse management, transportation, last-mile delivery, bulky goods handling, cold chain logistics, and cross-border services, delivering speed and accuracy.

Global Presence

Our extensive logistics network includes over 3,600 warehouses spanning 34 million square meters globally. Our smart supply chain integrates automated warehousing with international transport, managing operations across more than 130 bonded and overseas warehouses in 23 countries under brands JoyLogistics and JoyExpress, expanding JD.com's international footprint.

Opportunities at JD Logistics

Joining our team means contributing to the future of global logistics via smart warehousing, autonomous delivery, and innovative technologies. We offer competitive pay, prime locations, a supportive workplace culture, and chances to develop impactful skills within a dynamic industry.

Role Overview

As an Account Manager, you will engage with and develop significant enterprise clients, including Fortune 500, listed companies, and government enterprises. Your responsibilities will include executing sales strategies, achieving growth goals, and offering tailored logistics solutions that meet procurement demands.

Key Responsibilities

• Develop and manage relationships with large corporate clients and state-owned enterprises.
• Implement sales strategies to meet performance and customer expansion targets.
• Negotiate and finalize contracts with major enterprise customers.
• Deliver comprehensive bundled logistics solutions addressing procurement needs.
• Identify new business opportunities and support client operations and retention efforts.
• Drive marketing initiatives and improve customer experience through innovative application scenarios.
• Gather and relay market intelligence and customer feedback to internal teams.
• Collaborate with operations and business units to coordinate procurement, payment recovery, and after-sales services.
• Manage payment collections and maintain strong customer relations to enhance satisfaction and loyalty.

Work Culture and Inclusion

JD Logistics prioritizes diversity and inclusion, ensuring equitable hiring practices free from discrimination based on race, gender, orientation, disability, veteran status, or other factors.