Account Supervisor

About Supergood

Supergood is an AI-native creative agency dedicated to agile, bold, and effective creative solutions. We combine artificial intelligence, data insights, and creative expertise to help ambitious brands grow with greater speed, intelligence, and cultural relevance. Our team values collaboration and rapid execution, building the agency of the future while enjoying the process.

Role Overview

We are seeking a proactive and detail-oriented Account Supervisor to be a core contributor to key client projects including our flagship financial services account. This role involves hands-on management of communications, meetings, and project details to maintain high quality and seamless operation. The ideal candidate is naturally curious, solution-focused, and embraces AI technology to enhance their workflow.

Key Responsibilities

• Serve as a trusted partner to leading clients, especially within financial services.
• Compose clear, engaging emails tailored to client needs.
• Support strategic and impactful presentations of work.
• Manage project timelines and ensure timely, flawless delivery of all tasks.
• Maintain high standards of professionalism and polish in all outputs.
• Organize meetings efficiently, including setting agendas and recording notes proactively.
• Facilitate seamless alignment across creative, strategy, and production teams.
• Identify potential challenges early and keep projects on track.
• Engage in agency initiatives including pitches, onboarding, operations, and process development.
• Demonstrate adaptability by taking on multiple responsibilities in a dynamic environment.

Candidate Profile

• Highly attentive to detail and enjoys meticulous work.
• Excellent communicator across emails, presentations, and virtual meetings.
• Thrives in startup-like, fast-paced settings and enjoys building systems from the ground up.
• Comfortable with and enthusiastic about adopting AI tools to boost productivity.
• Collaborative and supportive team player.
• Curious and confident, regularly contributing ideas and inquiry.

Qualifications

• 5 to 8 years of experience in creative agencies or client-facing marketing roles.
• Proven history of delivering integrated marketing campaigns across digital, video, social media, and print.
• Strong skills in written communication and presentation deck development.
• Meticulous and detail-focused with a commitment to error-free work.
• Familiarity with AI-powered tools and eagerness to expand this knowledge.

Additional Information

This is a full-time salaried position located in New York, NY, with an onsite work requirement. The agency operates with a hybrid model but expects onsite presence.