Business Development Manager

Overview

NxtWave is hiring a dedicated and results-driven Business Development Manager to oversee and nurture partnerships with Admission Consultants (ACs) across designated areas. This role focuses on managing consultant interactions, enhancing engagement, facilitating smooth operational processes, aiding in lead conversions via demos and follow-ups, and ensuring effective collaboration between consultants and our internal teams.

Key Responsibilities

• Manage and cultivate relationships with assigned Admission Consultants, serving as their primary communication and support contact.
• Foster sustained engagement and maintain robust professional ties ensuring alignment with company policies and admission protocols.
• Conduct daily communication including calls, emails, and follow-ups with consultants ensuring prompt resolution of queries, escalations, and operational matters.
• Collaborate with counseling, operations, and admissions units to ensure seamless process execution.
• Deliver business presentations and product demonstrations to consultants as needed to clarify programs, admission procedures, and sales strategies.
• Drive activation, engagement, and productivity improvements among consultants.
• Supervise and coordinate junior executives or support staff managing consultant-related operations, monitoring performance and workflow efficiency.
• Maintain detailed CRM records on consultant interactions, leads, and performance metrics; provide comprehensive daily, weekly, and monthly reports analyzing productivity and identifying enhancement opportunities.

Required Qualifications and Skills

• Bachelor's degree in Business Administration, Management, Marketing, or related disciplines.
• Experience spanning 2 to 5 years in roles involving Business Development, Partner Management, Operations, or Relationship Management, preferably within EdTech or admissions ecosystems.
• Exceptional verbal and written communication skills combined with notable stakeholder and relationship management abilities.
• Proficient multitasking and coordination skills, including effective use of calls, emails, CRM tools, and operational workflows.
• Competent in leadership and team supervision with a solutions-oriented mindset emphasizing high accountability and ownership.
• Familiarity with Google Workspace and CRM software platforms.

Performance Indicators

• Engagement and retention rates of Admission Consultants.
• Activation levels and productivity metrics of consultants.
• Efficiency of responses and follow-up actions.
• Effectiveness of operational coordination.
• Support provided towards successful conversions.
• Accuracy and timeliness of CRM data and reporting.

Compensation and Benefits

• Competitive fixed base salary.
• Incentives based on individual and team performance.
• Opportunities for professional growth in business operations and partner management fields.
• Collaborative and professional work atmosphere.