Data Entry Support

Job Overview

This position entails providing crucial support for the Electronic Health Record (EHR) system utilized across various healthcare facilities. It involves system configuration, maintenance, optimization, user management, medication-related order handling, and offering end-user assistance to maintain smooth, accurate operations and elevate user experience.

Key Duties

• Configure and maintain different EHR system elements including worklists, orders and order sets, flowsheets, templates for clinical and billing purposes, and dashboard access.
• Create and update both medication-related and non-medication orders, formulary lists, drug master items, and organize order groups and sets across multiple sites and environments.
• Conduct thorough validation testing after system upgrades or updates, record test results, and report issues to the EHR team.
• Provide first-level end-user support for common technical problems, monitor support requests, escalate unresolved complex concerns as required.
• Administer user access by managing accounts and security roles, ensuring correct role assignments, access levels, and account activation/deactivation.
• Verify user permissions following system modifications or new environment setups to maintain proper access controls.
• Assist in training operations by preparing training materials, editing documentation, producing instructional videos, and handling registration for training sessions.
• Take part in medication inventory implementation including lot transfers, setup, adjustments, particularly during new site go-live activities.
• Audit and review template configurations to detect inconsistencies and suggest improvements across environments.
• Carry out ongoing maintenance and implement requests for enhancements related to EHR configurations, medication management, and clinical workflow processes across all sites and setups.

Additional Information

This is a remote-based, W2 contract role requiring an expected commitment of 40 hours per week. The job is located out of Nashville, Tennessee. Compensation ranges from $16.50 to $18.50 per hour.

Benefits

• Medical insurance
• Dental insurance
• Vision coverage
• Paid time off
• 401K retirement plan