Desktop Support Engineer

Job Overview

We are looking for a skilled Desktop Support Engineer to join our team in Delhi-NCR. The ideal candidate will be responsible for diagnosing and repairing hardware issues, installing and configuring components, and supporting end-users both onsite and remotely. This role involves hands-on work with desktops, laptops, and peripherals, along with maintaining accurate records and adhering to company safety and quality standards.

Key Responsibilities

• Identify and resolve hardware problems on desktop and laptop systems.
• Install, configure, and test hardware parts such as RAM, storage drives, motherboards, and power supplies.
• Replace defective components ensuring devices operate correctly.
• Set up and install operating systems and necessary software at a basic level.
• Configure and troubleshoot peripherals including printers, scanners, monitors, and keyboards.
• Manage cabling and network connection issues related to hardware.
• Keep detailed records of assets, repairs, and service activities.
• Assist users via onsite visits or remote support as needed.
• Follow established safety protocols and ensure repair quality is maintained.

Required Qualifications and Skills

• Good understanding of hardware components and troubleshooting techniques.
• Familiarity with installing and configuring operating systems and common software.
• Ability to handle peripheral devices and basic networking hardware issues.
• Strong documentation and record-keeping skills.
• Capability to provide user support through different modes.

Additional Information

This position offers a monthly salary ranging between INR 21,000 and INR 25,000. Work is expected to be carried out onsite in the Delhi-NCR region with no remote or hybrid options mentioned.