Housekeeper

About The Inn Collection Group

The Inn Collection Group is a celebrated multi-award-winning chain of pubs with rooms, situated in exceptional locations across Northern England and Wales. Committed to exceptional hospitality, the group embodies core principles of respect, customer focus, warmth, and honesty to create an environment that brings joy to people.

Role Overview

The Housekeeper plays an essential role in maintaining the cleanliness and comfort of guest rooms and public areas, ensuring every visitor has a memorable experience. This position requires attention to detail, the ability to stay composed under pressure, and a cooperative spirit to foster a positive working environment within the housekeeping team.

Responsibilities

• Maintain impeccable cleanliness of guest rooms according to company standards.
• Ensure public areas are inviting, tidy, and well-kept.
• Report any maintenance concerns promptly to appropriate personnel.
• Adhere strictly to safety procedures throughout all cleaning activities.
• Manage inventory efficiently including linens, towels, and room supplies to guarantee availability.
• Work collaboratively with team members to create a welcoming atmosphere for guests.

Benefits and Perks

• Enjoy an extra paid holiday on your birthday.
• Opportunity to develop your career via the Lead-Inn development program.
• Paid rest breaks to recharge during work hours.
• Receive a 50% discount on food at any Inn locations.
• Stay at any Inn during January to March for only £1.
• Benefit from one-third off room bookings throughout the year.
• Get spontaneous £50 incentives for same-day getaway bookings.
• Family and loved ones can enjoy 15% off Bed and Breakfast rates.
• Access to confidential 24/7 employee assistance services.
• Participation in the company’s tipping scheme (Tronc).
• Contribute to community efforts through the Give-inn back program.
• Be part of an award-winning employer recognized as the Best Pub Employer at the Publican Awards.

Culture and Location

The Black Swan, located in Helmsley, is the epitome of historic British hospitality, combining Elizabethan, Tudor, and Georgian architecture. Working here, you will be part of a tradition that stretches back to the 15th century, welcoming guests with warmth and excellent service.

Additional Information

This role is suited for candidates seeking flexibility to manage family commitments effectively. Age-related pay rates will be applied for individuals under 21 years old.