Pharmacist

Job Overview

As a pharmacist, you will provide healthcare advice and dispense both prescription and OTC medications as well as non-pharmaceutical products. You will also oversee retail store operations and supervise staff to ensure sales targets, customer satisfaction, and operational standards are consistently achieved.

Key Responsibilities

• Maintain store readiness by ensuring compliance with internal guidelines such as staff appearance and proper storage conditions to enable smooth daily operations and a professional environment.
• Follow Standard Operating Procedures (SOPs) at the store level including loyalty program registrations to meet individual performance standards.
• Review and interpret prescriptions, dispense medication, and advise customers on dosage, storage, side effects, and drug interactions to ensure informed usage.
• Provide guidance on the correct use of medical devices (e.g., glucose meters), including sharing user manuals to ensure safe handling at home.
• Lead retail staff through performance management, coaching, training, and corrective actions to improve productivity and achieve key performance indicators.
• Monitor sales and customer satisfaction regularly through observation and reporting to meet targets.
• Handle payment processing and reconciliation in collaboration with finance, ensuring compliance with financial and legal requirements.
• Identify and pursue upselling and cross-selling opportunities by understanding customer needs and recommending suitable products to maximize satisfaction and sales.
• Manage administrative and operational tasks such as workflow supervision, staff scheduling, inventory management, logistics, price updates, promotion execution, and expense documentation following operational excellence standards.
• Ensure adherence to health and safety policies and industry standards by regular monitoring and compliance checks.
• Advise on OTC medications for common illnesses after symptom assessment and guiding customers on appropriate action.
• Keep pharmacological knowledge current via workshops, publications, professional networking, and society participation.

Work Environment and Schedule

• 100% indoor work environment.
• Work six days a week with one day off.
• Working hours are from 8:00 AM to 6:00 PM with a one-hour break.

Qualifications and Skills

• Bachelor's degree in Pharmacy, mandatory as per legal requirements.
• 1 to 3 years of relevant professional experience.
• Proficiency in MS Office applications.
• Fluency in both English and Arabic languages is required.