Project Coordinator

Role Overview

We are looking for a meticulously organized Project Coordinator to join our team onsite in the Greater St. Louis area. The role is exclusive to U.S. Citizens or Green Card holders. This position focuses on supporting project operations through detailed tracking, reporting, documentation, and communication with stakeholders.

Primary Responsibilities

• Manage tracking and reporting of trainings, coursework, and examination progress using both internal and third-party systems.
• Monitor status including completions, failures, retakes, and pending requirements.
• Engage directly with participants to communicate about requirements, exam outcomes, deadlines, and next steps.
• Ensure proper access rights for users to trainings, courses, and necessary resources.
• Respond promptly to queries or issues involving courses, exams, and system access through service requests.
• Track the progress of reviews and requests, contributing to backlog reduction.
• Keep accurate records through databases, spreadsheets, schedules, and other project documentation.
• Organize meetings, document minutes and action items, and follow through on tasks assigned.
• Prepare comprehensive status reports, summaries, and task responsibility lists.
• Maintain project schedules and documentation to ensure deadlines and deliverables are met consistently.
• Collaborate closely with project leadership and internal stakeholders to promote successful project completion.
• Assist in monitoring project documents such as budgets, purchase orders, contracts, and additional records as necessary.

Required Qualifications

• Preferably 2 or more years of experience in project coordination, administration, operations, or similar roles.
• Exceptional detail orientation with a strong focus on accuracy in data management, reporting, and recordkeeping.
• Proficient with Microsoft Excel, particularly in organizing and managing datasets.
• Excellent communication skills, both written and verbal.
• Strong customer service aptitude and interpersonal communication abilities.
• Capability to juggle multiple priorities, meet deadlines, and handle various workflows concurrently.
• Analytical mindset with critical thinking and problem-solving skills.
• Self-directed worker who proactively seeks solutions before raising issues.
• Comfortable interacting with a range of internal stakeholders.
• Well-developed organizational skills, time management, and persistent follow-through.
• Quick adaptability to new systems, processes, and technologies.
• Familiarity with ServiceNow or comparable workflow/service management tools is preferred.
• Experience related to record keeping, reporting, document management, or compliance is advantageous.

Ideal Candidate Profile

The ideal candidate demonstrates strong organizational and analytical skills, reliability, and thrives in a fast-paced setting where precision, confidentiality, consistent follow-up, and communication are key.