Project Manager

About the Role

The Project Manager will lead the strategic planning and execution of the multi-year Cash Service Center (CSC) transition and consolidation projects. This role is responsible for end-to-end management of this significant transformation within the bank's cash operations, ensuring smooth delivery across construction, technology rollouts, workforce changes, and ongoing business continuity.

Key Responsibilities

• Design and maintain detailed, integrated project schedules encompassing construction timelines and automated systems such as Dematic.
• Create comprehensive project plans covering scope, milestones, timelines, and success metrics for CSC transition activities.
• Break down complex, interconnected System initiatives into manageable workstreams with defined ownership and measurable results.
• Foster and manage strong working relationships with business partners including Cash Operations, Corporate Real Estate, FedCash Services, IT, and 1st District leadership.
• Navigate and influence System-level governance to balance Second District objectives with larger System goals.
• Oversee vendor partnerships involving construction, automation providers, armored transport, and specialized consultants.
• Act as the chief liaison between operational teams and senior executives, translating technical details into strategic insights.
• Monitor and track project progress across diverse business units, analyze performance data, and recommend corrective actions to ensure target achievement or operational adjustments.
• Promote cross-functional communication and collaboration to align timelines and integration across operating units during phased transitions.
• Support organizational change initiatives by effectively communicating project impacts and fostering adoption at all levels.
• Manage governance processes by conducting regular updates for managers and senior stakeholders and maintaining project documentation compliant with governance standards.
• Identify, assess, document, communicate, and mitigate risks and issues proactively; develop contingency plans and escalate critical concerns as needed.
• Coordinate allocation of resources and monitor budget adherence to ensure efficient project execution.

Qualifications and Skills

• Demonstrated success managing large, technically complex projects from start to finish, particularly involving facility transitions, infrastructure, or business transformation.
• Experience working in mission-critical, regulated environments such as manufacturing, logistics, or financial services strongly preferred.
• Strong capability to prioritize and manage several projects simultaneously within interdependent and competing demands.
• Proven ability to build relationships and influence a wide array of stakeholders from operational teams to senior leadership.
• Expert problem-solving and decision-making skills capable of clarifying complex ambiguous situations into actionable solutions.
• Advanced analytical and financial competencies, including development and interpretation of KPIs and performance metrics.
• Experience driving organizational change and managing transitions effectively.
• Ability to conduct executive-level briefings and maintain compliance with Federal Reserve governance, audit, and reporting requirements.
• Familiarity with process improvement techniques such as Lean and Six Sigma is a plus.
• Exceptionally strong communication skills, comfortable delivering presentations and facilitating group discussions with high-level audiences.
• Adaptability to rapidly assimilate new information and manage multiple evolving priorities.
• Emotional intelligence to build trustful, authentic relationships and foster inclusive team environments.
• Must meet Federal Reserve System conflict of interest compliance.

Additional Skills Optimally Valued

Experience applying Lean and Six Sigma process improvement methodologies is desirable.