Quality Assurance/Controller

About PepsiCo

PepsiCo is a global leader in beverages and convenient foods, with products enjoyed more than a billion times daily across over 200 countries and territories. In 2021, PepsiCo generated net revenues exceeding $79 billion. The portfolio includes iconic brands such as Lay's, Doritos, Cheetos, Gatorade, Pepsi-Cola, Mountain Dew, Quaker, and SodaStream, each boasting over a billion dollars in retail sales annually. The company focuses on sustainability and human capital through its strategic initiative, PepsiCo Positive (pep+), aiming to drive growth while inspiring positive change for people and the planet.

Responsibilities

• Review and approve production and quality documentation, ensuring all deviations and non-conformances are detected.
• Maintain and update the approved supplier list and related questionnaires.
• Support the evaluation and updating of policies and procedures aligned with AIB, FSSC, and PepsiCo standards.
• Keep the training matrix current based on completed training activities.
• Deliver awareness and induction training sessions across all departments and new employees.
• Assist in investigating customer complaints, maintaining complaint records and monthly reporting.
• Manage document control, including recording changes and updating document registers.
• Support the monthly Good Manufacturing Practices (GMP) inspections and reporting.
• Collect samples of water, ingredients, and finished products for routine and annual testing; manage micro-testing schedules; analyze laboratory outcomes.
• Inspect and document temporary repairs on factory premises in collaboration with maintenance teams.
• Monitor performance of service providers such as cleaning and pest control companies.
• Participate in Food Defence initiatives, including threat assessments and team duties as per FSSC standards (VACCP and TACCP).
• Support testing of emergency response procedures.
• Update the Prerequisite Programmes (PRP) documentation and non-conformance registers; ensure timely resolution of all issues.
• Represent Quality Assurance in food safety meetings when required.
• Assist with internal and external audits, including AIB and risk assessments.
• Manage PRPs according to established programmes.
• Provide backup support for online quality controllers across shifts when necessary.
• Draft Certificates of Analysis (COAs) and assist in product specification documentation.
• Oversee Production Environment Monitoring (PEM) and related programmes.
• Support Integrated Pest Management (IPM) initiatives and liaise with Pest Control Officers.
• Facilitate efficient shift transitions by ensuring comprehensive shift reports are completed in compliance with requirements.

Qualifications

• Minimum qualification of NQF Level 4 or Grade 12 or an equivalent relevant certification.
• Between 18 to 24 months’ experience in a comparable quality assurance or production control role.
• Understanding and adherence to health and safety regulations.
• Possession of a National Diploma in Food Technology, Biotechnology, or an equivalent qualification is preferred.

Additional Information

PepsiCo mandates equal employment opportunities in accordance with the Employment Equity Act, demonstrating its commitment to diversity and inclusion in the workplace.