Sales Executive

About Palmonas

At PALMONAS, we aim to transform the jewellery shopping experience by offering designs that embody elegance, self-expression, and contemporary femininity. Our expanding retail presence is complemented by a dedicated online customer base.

Role Overview and Key Responsibilities

• Engage customers by welcoming them warmly, assessing their preferences, and providing tailored recommendations regarding jewellery styles, materials, and trends.
• Meet individual and collective sales objectives by effectively presenting jewellery pieces, assisting customers during trials, and finalizing purchases.
• Stay informed about the qualities of gemstones, various metals, and jewellery upkeep techniques to educate clients accurately.
• Maintain merchandising standards by ensuring jewellery displays are neat, organized, and secure in line with brand guidelines.
• Handle transaction processes, including cash and card payments through POS systems, and support inventory management tasks.

Preferred Candidate Profile

• Proven retail sales experience, ideally within the luxury or high-end jewellery sectors.
• Strong communication and interpersonal skills for building customer relationships and professionally addressing client queries.
• In-depth knowledge of diamonds, gold, and precious stones.
• Exceptional attention to detail for managing inventory and recording customers' preferences diligently.
• Flexibility to work during weekends, public holidays, and extended hours as required.