Sales Support Coordinator

About the Role

Work Force Nexus is looking for a motivated Sales Support Coordinator to join their dynamic team. This full-time, permanent position is based remotely in Australia and perfect for individuals at the start of their careers who are eager to support sales operations in a fast-paced setting.

Key Responsibilities

• Deliver administrative and operational assistance to the sales department.
• Generate sales quotes, proposals, and prepare customer-related documents.
• Handle customer queries professionally via email and telephone promptly.
• Schedule and coordinate appointments, meetings, and follow-ups for sales personnel.
• Keep customer information updated and accurate within CRM and internal databases.
• Manage order processing ensuring effective communication with internal teams.
• Track sales pipeline status and assist in updating sales reports and data.
• Support lead handling by monitoring inquiries and allocating them to sales reps accordingly.
• Work alongside finance, operations, and customer service teams to deliver a cohesive customer experience.
• Help compile weekly and monthly sales performance statistics.
• Ensure all sales-related documentation meets company standards and policies.
• Perform general office duties to facilitate smooth daily sales activities.

Qualifications and Requirements

• Diploma, certificate, or bachelor's degree in Business, Administration, Marketing, or related disciplines.
• Between zero and two years of background in administration, customer support, sales assistance, or office coordination.
• Recent graduates are welcomed to apply.
• Strong communication skills, both verbal and written.
• Effective organization and time management capabilities.
• Proficient in Microsoft Office applications including Word, Excel, and Outlook.
• Exposure to CRM software is beneficial though not mandatory.
• Ability to juggle multiple tasks, prioritize work independently, especially in a remote setting.
• Meticulous attention to detail and good problem-solving skills.
• Must have reliable internet access and a proper home workspace.

Benefits and Perks

• Opportunity to work completely remotely.
• Attractive salary and compensation package.
• Comprehensive paid onboarding and training initiatives.
• Pathways for career progression and personal development within the organization.
• Flexible work arrangements fostering a healthy work-life balance.
• Paid vacation days and recognition of public holidays.
• Programs focused on employee well-being and assistance.
• A culture promoting collaboration and support among team members.
• Systems to recognize and reward employee performance.
• Access to resources for ongoing professional learning and growth.