Site Merchandising Associate

About the Role

Join Macy's as a Site Merchandising Associate in New York, NY, supporting site operations, merchandising, and testing functions to enhance Macys.com's success. This role collaborates with multiple teams to ensure flawless website execution and the effective launch of new features and enhancements. The associate will develop and recommend digital strategies to optimize the online product assortment and drive increased site traffic.

Key Responsibilities

• Maintain consistent data across all customer touchpoints and devices while establishing best practices related to promotion execution, brand presentation, and navigation optimization.
• Optimize product detail pages focusing on size, fit, attributes, tagging, page layout, images, customer reviews, and customer-generated content.
• Manage taxonomy improvements including header fly-outs and navigation menus by working closely with SEO and UX teams.
• Improve on-site search functionality by analyzing failed search queries and trending keywords.
• Enhance event execution through managing promo codes, product-with-purchase (PWP), gift-with-purchase (GWP), product sequencing, and boosting strategies.
• Drive affiliate marketing and SEM performance by submitting high-performing offers on a weekly basis.
• Identify opportunities online to increase sales, conversion rates, and profitability.
• Collaborate with merchant teams to understand business goals and priorities.
• Prepare and present quarterly business reviews focused on taxonomy and search optimization, including competition analysis and strategy recommendations.
• Build and maintain strategic partnerships with merchants, marketing, creative production, and internal site merchandise teams to ensure excellent event execution.
• Continuously seek innovative methods and competitive insights to enhance the customer shopping experience.
• Work alongside business intelligence, experimentation, and relevancy teams to develop thorough audit strategies.
• Assist in training and mentoring team members and sharing best practices to support overall team development.

Qualifications and Skills

• Bachelor’s degree or equivalent experience in a related field.
• Three to five years of relevant work experience.
• Proficiency in Microsoft Office applications.
• Strong collaboration skills to work across various teams and functions.
• Excellent presentation abilities for delivering business reviews and strategy discussions.
• Effective communication skills to translate technical concepts across organizational levels.
• Ability to develop and maintain strategic cross-functional relationships.
• Innovative and analytical mindset to apply competitive analysis and data-driven insights.
• Project management capabilities to prioritize tasks and manage multiple initiatives simultaneously.
• Ownership mentality with eagerness to lead projects and products.
• Creative and strategic thinking skills.
• Physical ability to sit, talk, hear, use hands for handling, and occasionally move around the workspace with close vision focus.

Company Culture and Benefits

• Inclusive and supportive workplace committed to diversity and respect.
• Competitive salary ranging approximately from $77,880 to $129,840 annually, dependent on job scope, location, and schedule.
• Performance incentives and annual merit reviews.
• Discounts on merchandise.
• Comprehensive health benefits including medical, dental, vision, life and disability insurance options.
• 401(k) retirement savings plan with company match.
• Employee assistance programs providing mental health counseling and legal/financial advice.
• Opportunities for continuous career growth, learning, and leadership development.
• Paid time off, including 8 paid holidays and prorated PTO in the first year.
• Tuition reimbursement program.
• Colleague resource groups and community engagement opportunities.
• Empowered work environment encouraging autonomy and impact.

Additional Information

The position requires flexibility in scheduling based on department and company demands. The role emphasizes Macy’s commitment to its “Every One” mission, fostering a workplace where individuals can bring their whole selves to work for greater creativity and success.