Store Manager

About Thom Browne

Thom Browne has earned recognition by redefining and modernizing the traditional suit with a distinct American style marked by excellent craftsmanship and meticulous tailoring. Our culture is built on respect, collaboration, and continuous innovation. We seek driven individuals who uphold our standards of creativity and quality.

Role Overview

The Store Manager will lead and energize the team to deliver outstanding client experiences, deploying entrepreneurial insight to foster business growth.

Key Responsibilities

• Inspire and motivate team members through targeted training, accountability, and acknowledgment of achievements.
• Craft and implement effective business strategies to meet sales goals and introduce incentives that encourage performance.
• Enhance store outcomes by delivering a high-quality customer journey, cultivating lasting client loyalty, and nurturing sustainable relationships.
• Engage actively with clients and community to stay attuned to market trends and customer needs.
• Ensure operational excellence across store functions including budget management, inventory control, and loss prevention.
• Maintain store presentation and visual merchandising in line with company standards.
• Promote all product lines through strategic clienteling approaches.
• Utilize CRM systems to attract, retain, and connect with customers.
• Recruit, mentor, and develop a diverse and skilled team.

Candidate Profile

• 5 to 8 years experience leading retail operations, preferably within luxury fashion.
• Strong entrepreneurial outlook with effective problem-solving and adaptive strategies.
• Excellent interpersonal skills focused on building relationships.
• Passion for fashion retail with expertise in sales, styling, and client concierge services.
• Proven ability to cultivate talent and lead people.
• Outstanding communication abilities, both spoken and written.

Compensation and Benefits

• Competitive salary package.
• Signature Thom Browne uniform provided.
• Robust benefits including 401(k) with company matching.
• Inclusive and diverse workplace culture.
• Career advancement opportunities within a globally recognized luxury brand.