Assistant Manager, Creative Content Operations

About the Role

Join Marina Bay Sands to elevate your passion and collaborate with industry experts in a fulfilling career. As Assistant Manager of Creative Content Operations, you will oversee the entire content production lifecycle, ensuring quality, efficiency, and alignment with brand standards.

Key Responsibilities

• Manage content production workflows from intake, planning through to delivery and asset oversight.
• Implement structured processes to maintain consistency and efficiency across all projects and shoots.
• Coordinate project timelines and facilitate stakeholder reviews to reduce rework and delays.
• Ensure all content adheres to brand guidelines and compliance requirements.
• Develop resource plans balancing internal team capacity with outsourced production options.
• Monitor workload distribution and budget utilization across business units and project priorities.
• Identify bottlenecks and reprioritize resources in collaboration with Brand and Marketing teams.
• Oversee relationships with external production vendors, agencies, and freelancers, providing recommendations on selection and cost optimization.
• Manage project budgets to ensure both efficiency and creative standards are maintained.
• Support procurement procedures including requests for quotations (RFQs), contract management, and performance assessments.
• Design and administer a centralized content request intake system with clear project scoping protocols.
• Ensure operational governance is followed, including approvals, asset management, and documentation standards.
• Serve as primary liaison among Business Units, Marketing, and Creative teams to translate production needs into operational plans.
• Provide regular updates on project status, capacity, and risks.
• Drive continuous improvements by enhancing tools, workflows, and systems such as project tracking and asset management platforms.
• Champion best practices to support scalable content production as demand grows.

Requirements

• Diploma in a media-related discipline.
• 5 to 8 years’ experience in creative operations, content production, or studio/project management.
• Comprehensive knowledge of film, photography, and digital content production processes.
• Proven capability managing complex, high-volume projects with multiple stakeholders within fast-paced settings.
• Experience balancing in-house and outsourced production workflows.
• Analytical and structured mindset with strong process design and workflow optimization skills.
• High quality standards for creative output with strong problem-solving skills to handle ambiguity and shifting priorities.
• Excellent communication and influencing skills at all levels.
• Collaborative, adaptable, resilient, and able to lead teams through change and continuous improvement initiatives.

Commitment to Diversity and Ethics

Marina Bay Sands values diversity, equity, and inclusion, providing equal opportunities to support its growth ambitions in Singapore. Employees are expected to comply with company policies including ethical business conduct.