Customer Support Representative

About Tech Mahindra

Tech Mahindra is a leading Indian multinational IT services and consulting company, part of the Mahindra Group. Headquartered in Pune with a registered office in Mumbai, the firm operates globally with over 158,000 employees across 90 countries. It is valued at US$6.0 billion and was ranked #5 among India's IT companies and #47 on the Fortune India 500 list in 2019.

Role and Responsibilities

• Handle customer inquiries primarily through phone communication.
• Identify and resolve issues related to products or services efficiently.
• Refer complex or unresolved issues to specialized teams for further assistance.

Candidate Profile

• Strong verbal communication abilities are essential.
• Previous experience in customer service is required.
• Candidates available to join immediately are preferred.
• Applicants residing in or near Delhi/NCR will be given priority.