Customer Support Representative
Noida, Uttar Pradesh, India · Full Time
Be the first to apply
- Experience
- Any
- Salary
- INR 450,000 – INR 550,000 / year
- Openings
- 1
- Posted
- 1 hour ago
- Work mode
- In office
- Eligibility
- Open to candidates without a graduation degree.
- Resume
- Required to apply
Where you'll work
Job description
About Tech Mahindra
Tech Mahindra is a leading Indian multinational IT services and consulting company, part of the Mahindra Group. Headquartered in Pune with a registered office in Mumbai, the firm operates globally with over 158,000 employees across 90 countries. It is valued at US$6.0 billion and was ranked #5 among India's IT companies and #47 on the Fortune India 500 list in 2019.
Role and Responsibilities
- Handle customer inquiries primarily through phone communication.
- Identify and resolve issues related to products or services efficiently.
- Refer complex or unresolved issues to specialized teams for further assistance.
Candidate Profile
- Strong verbal communication abilities are essential.
- Previous experience in customer service is required.
- Candidates available to join immediately are preferred.
- Applicants residing in or near Delhi/NCR will be given priority.
Work styles they’re looking for
Adaptability
Problem Solving
Communication Skills
Customer Focus
International voice communication