Test Centre Administrator

Overview

We are seeking a dedicated Test Centre Administrator to supervise candidates and facilitate smooth test execution at Prometric test centers located in IFSC and Santry, Dublin. This part-time permanent position entails approximately 25.5 working hours per month, spread across Monday to Saturday shifts.

About the Company

Prometric is a globally trusted test development and delivery organization serving over 300 entities worldwide. The company ensures integrity and fairness in credential verification, providing candidates with a legitimate and secure testing environment.

Primary Duties and Responsibilities

• Welcome test candidates and visitors as they arrive at the center.
• Conduct necessary security checks including identification and verification of license eligibility.
• Continuously monitor candidates during tests through periodic walk-throughs to maintain a secure environment.
• Manage the sign-in and sign-out process of candidates within the testing area.
• Document any irregularities or concerns through detailed reports.
• Maintain physical security by managing locks and security systems; responsible for the facility keys as needed.
• Operate testing center hardware and related equipment efficiently.
• Assist operational and technical teams with data communication tasks.
• Use surveillance tools such as DVRs, digital cameras, telephone, and alarm systems when required.
• Participate actively in quality assurance, audits, and company initiatives as a collaborative team member.
• Keep the testing center neat and ensure a clean environment.
• Promote workplace safety by identifying and reporting health and safety issues.
• Undergo and complete required accreditation exams and participate in training sessions.

Qualifications and Experience

• Flexibility to adapt work hours and cover duties at other test centers as necessary.
• Prior experience in customer service roles.
• Strong commitment to fulfilling responsibilities and requests from management.
• Excellent interpersonal and communication skills.
• Ability to function effectively within a team setting.