Airport Controller

About Sydney Airport

At Sydney Airport, we shape the future of air travel by connecting the world through our vibrant hub. We create remarkable experiences every day, driven by dynamic, fast-paced challenges. Supported by a team of proactive, knowledgeable, and cooperative professionals, we continuously adapt, grow, and improve our operations in a positive environment. Significant investments in new infrastructure provide expansive opportunities for career advancement and varied responsibilities within Australia’s premier gateway.

Role Overview

As an Airport Controller, you will act as a pivotal coordinator ensuring the smooth operation of Sydney’s busiest airport terminals, including both International and Domestic sectors. Your primary responsibility is to maximize the effective use of terminal resources such as aircraft parking and infrastructure, effectively enhancing the overall experience of passengers and visitors. This role is a 12-month maximum-term contract focused on maintaining operational excellence and supporting various airport stakeholders.

Key Responsibilities

• Operate within Sydney Airport’s Integrated Operation Centre (IOC) as part of a high-performance team managing the safe and efficient deployment of airport infrastructure, facilities, and resources to provide outstanding passenger journeys.
• Report to the Airport Duty Manager (Operations Control) during shifts, collaborating and negotiating with principal airport stakeholders to identify optimal operational solutions, especially during normal and off-schedule scenarios.
• Maintain the accuracy and timeliness of the Flight Information Display System, ensuring relevant operational updates are communicated effectively to all airport users, particularly during disruptions such as adverse weather, system outages, security issues, incidents, or accidents.

Candidate Profile

• Possess at least five years of experience in operational scheduling or similar roles, including flight scheduling, operational planning, or related areas.
• Demonstrate the ability to thrive under complex, high-pressure, and shifting 24/7 operational environments, managing competing priorities with a consistently positive and customer-oriented attitude.
• Exhibit teamwork, effective communication, and negotiation skills, capable of influencing cross-functional teams internally and externally.
• Show strong problem-solving competencies and a continuous improvement mindset focused on enhancing performance and processes.

Additional Information

This is a fixed-term engagement up to 12 months. The role is based onsite at Sydney Airport in Mascot, New South Wales, Australia. Sydney Airport is committed to equal opportunity and encourages applications from First Nations Australians and people from culturally diverse backgrounds. Visit the careers section of Sydney Airport for information on our flexible workplace culture and employee benefits.