Fitness Instructor

Qualifications and Expertise

• Must hold a globally recognized certification as a Fitness Instructor or Personal Trainer.
• A degree or diploma in Exercise Science, Kinesiology, Sports Science, Physical Education, or a related discipline is preferred.
• Possess between one to two years of relevant experience, ideally gained within upscale hotels, resorts, fitness centers, or wellness facilities.
• Certification in First Aid, CPR, and AED is desirable.
• Capable of conducting fitness evaluations, personal training sessions, group classes, and tailoring fitness programmes.
• Solid understanding of exercise methodologies, equipment usage, health and safety standards, and injury prevention.
• Excellent interpersonal, communication, motivational abilities, and strong guest engagement skills.
• Proficient in delivering personalized fitness advice aligned with guests' individual levels and goals.
• Good organizational skills enabling independent work and teamwork collaboration.
• Fluency in English required; other languages are advantageous.

Operational Responsibilities

• Oversee the safe and professional daily running of the Fitness Centre.
• Provide tailored fitness guidance and assistance based on guest needs and fitness capacity.
• Perform fitness assessments and develop training programmes compliant with approved guidelines.
• Lead personal training and group exercise sessions as well as scheduled fitness activities.
• Instruct guests on the proper, safe use of fitness equipment and exercise techniques.
• Supervise exercisers, offering guidance and support as needed.
• Maintain a visible, approachable presence in the gym area.
• Enforce Fitness Centre policies including safety, attire, and general conduct.
• Conduct daily inspections to verify cleanliness, safety, and equipment functionality.
• Promptly report any equipment malfunctions, maintenance needs, or safety issues.
• Ensure all areas and equipment remain clean, organized, and guest-ready.
• Collaborate with Spa and Fitness management to ensure smooth day-to-day operations.
• Assist with planning and executing fitness and wellness activities, and guest engagement programs.
• Keep precise records of fitness assessments, training sessions, equipment checks, and attendance.

Guest Service Focus

• Deliver professional, attentive, and personalized service to guests and Fitness Centre members.
• Greet guests warmly and provide clear information about services, facilities, and programmes.
• Understand guests’ fitness objectives and offer appropriate recommendations within professional scope.
• Handle inquiries, feedback, and concerns politely and efficiently.
• Build and maintain positive relations with guests, members, colleagues, and other departments.
• Follow up effectively on guest requests or concerns.
• Respect guest privacy and safeguard all confidential health and fitness information.

Health, Safety & Hygiene Compliance

• Ensure all fitness activities adhere to approved safety procedures and professional standards.
• Stay current on emergency protocols including First Aid, CPR, and use of emergency tools.
• Promote safe and correct equipment use.
• Observe the Fitness Centre for safety hazards and report any issues without delay.
• Maintain high cleanliness, hygiene, and sanitation standards throughout the facility.
• Sanitize equipment following established protocols.
• Comply with hotel policies and local regulations concerning health, hygiene, fire safety, security, and emergencies.

Administrative Duties

• Maintain precise daily logs, guest records, class schedules, and fitness assessments.
• Document and report equipment defects, maintenance issues, incidents, guest feedback, and operational concerns.
• Keep attendance and participation records for all fitness activities.
• Assist in preparing fitness schedules, promotions, and departmental reports as needed.
• Handle all records confidentially and accurately.

Additional Responsibilities

• Participate actively in departmental meetings, training, briefings, and hotel initiatives.
• Uphold high standards of personal grooming, presentation, and professional conduct.
• Adhere to the Employee Handbook, hotel policies, departmental procedures, and global hospitality standards.
• Keep informed about the latest fitness trends, exercise methods, and wellness developments.
• Adapt positively to operational changes as needed.
• Support other Spa and Wellness areas when required.
• Perform any other duties assigned by the Spa Manager or Hotel Management.