HR Generalist

Role overview

BSI is seeking an experienced, people-oriented HR Generalist to support its People team in Singapore. The role sits within a global matrix environment and provides broad HR support across one or more countries. You will be a primary point of contact for employees and managers, helping deliver a consistent and high-quality employee experience while aligning local employment needs with global policies and processes.

This position covers the full employee journey, including onboarding, payroll coordination, employee relations support, benefits administration, and day-to-day HR operations. You will also work closely with local HR Administrators and provide practical guidance to help ensure smooth service delivery across the region.

Key responsibilities

• Serve as the main HR contact for employees and managers in the assigned countries.
• Handle core HR processes end to end, including onboarding, contract changes, benefits administration, leave administration, payroll coordination, and exit formalities.
• Keep employee data and location-specific HR documents accurate and up to date in HR systems.
• Provide first-level advice on HR policies, procedures, and issues arising across the employee lifecycle.
• Assist managers with routine people-related processes and practical best-practice support.
• Prepare payroll inputs and assist with monthly payroll execution.
• Support employee relations matters and escalate more complex cases when needed.
• Stay informed about local employment legislation and help ensure compliance with labour laws and internal policies.
• Support rollout of regional and global HR initiatives such as leadership development, system updates, and performance management processes.
• Develop strong working relationships within the People team and across the business to support a smooth employee experience.
• Contribute to HR projects and ongoing improvements to processes and ways of working.
• Guide and support local HR Administrators on a day-to-day basis where required.

Requirements

• At least 5 years of experience in HR, preferably in a generalist or operational role.
• Solid knowledge of employment legislation, HR policies, and employee processes.
• Background in a global or matrixed organisation.
• Hands-on experience with HR or HCM systems.
• Strong communication and stakeholder management abilities.
• Good organisational skills and the ability to handle several priorities at once.
• Professional approach, integrity, and discretion when dealing with confidential information.
• Strong judgement and problem-solving skills.
• Business-level English and local language skills relevant to the countries supported.
• HR qualification or certification is preferred.
• Experience supporting more than one country or region is preferred.
• Experience working on employee relations matters or alongside ER teams is preferred.
• Experience in HR transformation or process improvement is preferred.

Additional information

BSI offers a competitive total rewards package, an independent and varied role in an international setting, flexible working hours, and ongoing training and development.

About BSI

BSI aims to create positive impact for people and the planet. Headquartered in London, it is the world’s first national standards organisation, with more than 100 years of experience. The company works with organisations across more than 193 countries and provides development, auditing, certification, training, software solutions, and cybersecurity expertise across many industries, including aerospace, automotive, food, construction, energy, healthcare, and IT.

BSI operates as an impartial organisation under Royal Charter and is known for the Kitemark, a symbol of trust. Its broader offering combines consulting, training, assurance, and regulatory services to help organisations improve, build trust, and accelerate progress toward a more sustainable world.

Diversity, inclusion, and accommodations

BSI is committed to building a workforce that reflects its clients and the communities it serves. The company aims to foster belonging, growth, and engagement for all employees. If you need reasonable accommodations during the recruitment process due to a disability or impairment, you should inform the Talent Acquisition Partner.

BSI is an equal opportunity employer and is dedicated to maintaining a diverse and inclusive workplace.

Core values

BSI is guided by Client-Centricity, Agility, and Collaboration.